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The Latest Breaking News from Premier Inn

Premier Inn employee details 'most awkward' part of job after customer complaint

Fellow hotel workers admited they have found themselves in similar situations.

Daily Record

Family ditch trip after Premier Inn fail to provide disabled son with right room

The family claim Premier Inn did not provide the Henry family with the right room for Andrew, who has cerebral palsy, and his parents Ian and Linda, meaning they had to head straight home

Daily Mirror

Premier Inn worker shares the 'awkward' customer complaint staff hate dealing with

A Premier Inn employee has opened up about the most awkward type of customer complaint he comes up against, and many other hotel workers can relate all too well

Daily Mirror

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Teenager caught peddling cocaine for Manchester drugs gang went on the run for almost a year

Talha Chaudry was sentenced to 28 months behind bars

Manchester Evening News

Work finally restarts on unfinished 20-storey hotel in the heart of Cardiff

A new principal contractor has been found for the Premier Inn after the original one collapsed into administration

Wales Online

Can I get compensation for a cancelled flight from Australia?

Simon Calder answers your questions on fight refunds, customs questions and more

The Independent UK

Two Hamilton men caught with knife and meat cleaver at hotel

The pair admitted obstructing police officers and being in possession of bladed items in the Premier Inn car park in Bellshill

Daily Record

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Blind woman kicked out of hotel at night after being accused of having a ‘fake’ guide dog

‘They barged in with a master key. Again at no point had they identified themselves to me. It was really scary,’ Angharad Paget-Jones tells The Independent

The Independent UK

Britannia ranked worst hotel in the UK for 10th year running - with poor rating for Nottingham site

The Britannia Hotel on St James' St currently has a two out of five star rating on TripAdvisor

Nottingham Post

Glasgow's Britannia hotel amongst 'worst hotels' as chain ranked last for 10th time

Britannia Hotels have been branded as the UK's worst hotel chain after consumer group Which? conducted its annual survey, with the Glasgow branch rated 3.5 on Tripadvisor.

Glasgow Live

Edinburgh Britannia suffers rating woe as hotel chain ranked UK's worst for 10th consecutive year

A budget hotel chain has been ranked the UK's worst by consumer champion Which?. The hotel chain Britannia has 61 hotels establishments across the UK with one Edinburgh.

Edinburgh Live

Best and worst hotels in Scotland ranked - as one chain branded 'run down' and 'dirty'

Consumer watchdog Which? has revealed its list of the best and worst hotels in the UK — here is the ranking of all the chains that can be found in and around Scotland

Daily Record

Britannia voted worst hotel chain in the UK for tenth year running - see the full list

Which? advised travellers to avoid the hotel chain 'at all costs' as it branded Britannia 'run-down and dirty'

Chronicle Live

Britannia ranked UK's worst hotel chain for 10th consecutive year

Guests described the surroundings as "tired and tatty", with a "rough and ready" feel

Birmingham Post

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news in one place.

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Manchester Evening News

Britannia ranked UK’s WORST hotel chain for 10th year in a row

The chain's hotels include The Britannia Hotel on Portland Street and Sachas in Manchester city centre

The Guardian - UK

Britannia named worst UK hotel chain for tenth year in a row

Which? survey places the group firmly at the bottom, with ‘dire, drab and smelly’ rooms, while Premier Inn retains top spot in spite of price rises

Wales Online

Premier Inn named UK's best hotel chain with Britannia, Mercure, Jurys Inn and Leonardo the worst

Britannia’s hotels had the lowest customer satisfaction score

Daily Mirror

Britannia voted UK's worst hotel chain for tenth year in a row - see list in full

The UK's best and worst hotels have been revealed and Britannia hotels have made history by being crowned the worst for the 10th year in a row in the Which? rankings

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news in one place.

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The Independent UK

Britannia ranked UK’s worst hotel chain for 10th consecutive year

The company’s hotels rated just two stars out of five for categories such as cleanliness, bed comfort and value for money.

Edinburgh Live

Edinburgh Premier Inn evacuated as fire crews race to city centre hotel

Emergency fire crews were seen in attendance at the Rose Street accommodation in Edinburgh shortly after 5.40pm on Thursday afternoon, with two engines in attendance.

The Independent UK

Premier Inn owner warns of costs soaring by £60m because of inflation

Hotel chain reports profits of more than £300m in first half of financial year

Evening Standard

Premier Inn expansion ‘helped by fast decline of smaller hotels’

The company said the independent hotels’ struggle for survival created a “favourable market backdrop” that provided “increased opportunity for Premier Inn to grow market share”.

The Guardian - UK

Whitbread warns of £60m increase in costs due to inflation

Premier Inn and restaurant chains owner reports profit bounceback to pre-Covid levels

The Guardian - UK

Premier Inn took £226 from me even though there was no booking

It says there is nothing it can do and a ‘refund’ takes five to 10 working days

Chronicle Live

Everyman Cinema announces new four-screen venue to open in Durham city centre

The premium picture house will join Premier Inn, Bar + Block and BrewDog at the new Milburngate entertainment complex

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