A Premier Inn employee has detailed one of the lesser-known parts of his job in the hotel industry.
The employee reveals an uncomfortable occasion in which he had to handle a noise complaint, but it was the guests making the noise and not their TV. The employee, named Wayne Miles, describes the experience as "one of the most awkward situations to ever be in" on a TikTok post.
The clip received more than 320,000 views and fellow hotel workers took to the comments to admit that they have found themselves in similar situations.
As reported by the Mirror, the man posts under the username @waynemiles99 and shared one of his experiences handling a noise complaint at the hotel chain.
Captioning the clip, 'If you know, you know,' Wayne wrote: "Gets a noise complaint. Me on the way to tell the guest to turn their TV down. Guest opens door. Me realising the TV isn't on."
"Oh my days, if you work in the hotel industry, you would know this is one of the most awkward situations to ever be in - like seriously," the TikTok user added
One person commented: "Yesss, it’s even more awkward when they don’t listen and you have to go back a second time," while another laughed: "I've been a hotel worker for seven and a half years and it doesn't stop being awkward."
A third wrote: "Haha I work at Premier Inn housekeeping. It's more awkward when you need to make their room but don’t know to knock or leave it till last."
Others were shocked about the lack of soundproofing as Wayne corrected a woman, who jokingly vowed never to stay at a Premier Inn again, writing: "Oh dear. Making noise to your heart's content. I can confirm the walls are NOT soundproof."
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