A budget hotel chain has been ranked the UK’s worst hotel chain for the 10th consecutive year.
With an an overall customer satisfaction score of just 56 per cent, the Britannia hotel company has been rated just two stars out of five for categories such as cleanliness, bed comfort and value for money in the annual survey by consumer group Which?.
The chain stretches across the UK with 61 hotels with the Britannia Inn located in Glasgow at Elmbank Gardens, just next to Charing Cross station. Glasgow's Britannia Inn has a rating of 3.5 on Tripadvisor and the consumer website adds that the hotel is has a three-star class.
