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Daily Mirror
Daily Mirror
Julia Banim

Premier Inn worker shares the 'awkward' customer complaint staff hate dealing with

Although working in the hotel industry may look pretty glamorous on the surface, there are of course plenty of frustrating complaints professionals in this sector must deal with on a regular basis. One Premier Inn employee has now opened up about the most awkward complaint he has to contend with, and it may well encourage guests to think twice about what they get up to behind closed doors.

In an eye-opening video shared to TikTok, Premier Inn employee Wayne Miles detailed one particularly mortifying and lesser-known part of the job, which he describes as being 'one of the most awkward situations to ever be in', leaving his amused followers in stitches.

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