Britannia has been named the worst hotel chain in Britain, for the 10th year in a row. In a survey conducted by consumer group Which?, the hotel chain was ranked two out of five stars for cleanliness, comfort, value for money and among other things - giving it just 56 per cent for overall customer satisfaction.
Across the country there are 61 Britannia hotels, including Nottingham. Currently, the hotel - located on St James' St - is in use for asylum seekers.
Last week, NottinghamLive spoke to various asylum seekers seeking refuge at the hotel as they opened up about the tragedies they have faced. One mother said they get £8 a week and that most of the time, "we spend it on shampoo and nothing else".
