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The Latest Breaking News from Southwest Airlines

Southwest could return to full operations by the weekend; travelers will get reimbursed for ‘reasonable’ expenses, Chicago officials say

Southwest Airlines could be operating at normal levels by the weekend after days of widespread cancellations, Chicago Department of Aviation officials said Wednesday evening, citing discussions with Southwest leadership.

Chicago Tribune

Did you lose your bag while flying? What to do if your luggage is missing

It’s been more than two days since Southwest Airlines passenger Todd Krumholz parted with his family’s checked bags, containing Christmas gifts, winter clothes and essentials for his two young children, at Dallas Love Field.

Tribune News Service

Southwest on the ‘naughty list’? Customers begin search for missing luggage

Rows of unclaimed luggage sat in the corner of Dallas Love Field Airport’s baggage claim on Wednesday as dozens of Dallas residents lined up at the Baggage Service Office hoping to recover lost Christmas gifts and everyday necessities.

Tribune News Service

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Southwest Airlines slashes thousands of flights in days ahead to ‘reset’ after meltdown

Passengers are still stranded, and Southwest Airlines is still scrambling.

Tribune News Service

Should Southwest Airlines reconsider its point-to-point route system?

Southwest Airlines is experiencing some of the most dramatic cancellations and delays in history, with some putting blame on the carrier’s operational systems.

Tribune News Service

Politicians Who Supported $54 Billion in Airline Bailouts Now Pose as Industry Critics

Political criticism of Southwest's mass flight cancelations mask a cronyist relationship between government and the passenger airline industry.

Reason

Developers propose $1 billion to help LaSalle Street, city to sell off 2,000 vacant lots and more in your Chicago news roundup

Today’s update is a 5-minute read that will brief you on the day’s biggest stories.

Chicago Sun-Times

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‘System failure’: US blames Southwest Airlines for meltdown

US Secretary of Transportation Pete Buttigeig says mass flight cancellations are not merely a ‘weather-driven issue’.

Al Jazeera

Southwest Airlines cancellations drag on with no end in sight

Southwest Airlines canceled more than 4,800 flights for Wednesday and Thursday as its operational meltdown bleeds into a second week with no indication of when it will end.

Tribune News Service

Southwest Air memos showed growing alarm on eve of epic winter storm

As a winter storm bore down on a broad swath of the U.S., a staffing crisis was brewing for Southwest Airlines Co. in Denver.

Tribune News Service

Southwest spent billions on gifts

Airline in "full-blown meltdown" offered hefty handouts to investors rather than fixing its antiquated systems

Salon

Southwest Airlines flight cancellations continue to snowball

Another 2,500 flights are being pulled from arrival and departure boards Wednesday and more are expected throughout the day.

Chicago Sun-Times

Southwest Airlines flight cancellations continue to snowball

Families hoping to catch a Southwest Airlines flight after days of cancellations, missing luggage and missed family connections are suffering through another wave of scrubbed flights

The Independent UK

Southwest canceled their flights. Then 4 strangers had an adventure

LOS ANGELES — Deborah Rombaut was not at Sacramento International Airport to make friends. She just wanted to get home to Los Angeles.

Los Angeles Times

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WEKU

Southwest cancels another 4,800 flights as its reduced schedule continues

The airline's CEO says the company is hoping to be "back on track before next week." But until then, it's continuing on a reduced schedule.

The Independent UK

Buttigieg vows Southwest Airlines will be held ‘accountable’ for 15,700 cancelled flights over holidays

Transportation Secretary says airline has ‘completely melted down’ after cancelling more than 15,000 flights since 22 December

Los Angeles Times

Far from a shock, Southwest meltdown was ‘perfect storm’ of well-known vulnerabilities

As chaos at Southwest Airlines brought misery to thousands of frustrated travelers and growing scrutiny from U.S. regulators and lawmakers, many in the aviation industry said the massive cancellation of flights by the nation’s largest domestic carrier was far from surprising.

Tribune News Service

Editorial: Deregulation got us cheap flights. It also got us this travel nightmare

Pictures of travelers still marooned in airports over the long holiday week are deeply disturbing.

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Los Angeles Times

Sandy Banks: Southwest Airlines becomes the Grinch that stole Christmas travel

The numbers tell a sobering story of Southwest Airlines' holiday collapse: thousands of flights abruptly canceled, and thousands upon thousands of travelers stranded for days in airport terminals.

Chicago Sun-Times

How Southwest Airlines ground to a halt, leaving more passengers stranded than other big carriers

Analysts say Southwest’s point-to-point flight system, antiquated technology, go-it-alone ticketing and overworked employees led to massive holiday breakdown.

Tribune News Service

Stranded holiday travelers resort to Greyhound and car rentals, hoping to get home by 2023

The arctic blast that started Thursday couldn’t have come at a worse time for the holiday travelers who were left stranded in airports across the U.S.

Tribune News Service

Transportation Department to scrutinize Southwest after high rate of cancellations

WASHINGTON — The U.S. Department of Transportation announced it will investigate Southwest Airlines’ onslaught of cancellations that stranded thousands of travelers and their luggage at airports and wreaked havoc on holiday plans.

The Texas Tribune

Southwest Airlines’ holiday meltdown brings on federal investigation

The Dallas-based airline has canceled more flights than any other airline during the holidays, prompting federal investigators to ask why.

Fortune

Southwest Airlines will fly one-third of its scheduled flights this week, and customers are furious

Southwest stock has dropped 6% after the airline canceled two-thirds of its flights this week.

WEKU

The blizzard is just one reason behind the operational meltdown at Southwest Airlines

Southwest isn't the only airline experiencing delays and cancellations, but it is by far the worst-hit, with about 5,500 of its flights canceled across the country in the last two days.

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