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The Latest Breaking News from Southwest Airlines

Sandy Banks: Southwest Airlines becomes the Grinch that stole Christmas travel

The numbers tell a sobering story of Southwest Airlines' holiday collapse: thousands of flights abruptly canceled, and thousands upon thousands of travelers stranded for days in airport terminals.

Los Angeles Times · Dec 28, 2022

Editorial: Deregulation got us cheap flights. It also got us this travel nightmare

Pictures of travelers still marooned in airports over the long holiday week are deeply disturbing.

Tribune News Service · Dec 28, 2022

How Southwest Airlines ground to a halt, leaving more passengers stranded than other big carriers

Analysts say Southwest’s point-to-point flight system, antiquated technology, go-it-alone ticketing and overworked employees led to massive holiday breakdown.

Chicago Sun-Times · Dec 28, 2022

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Stranded holiday travelers resort to Greyhound and car rentals, hoping to get home by 2023

The arctic blast that started Thursday couldn’t have come at a worse time for the holiday travelers who were left stranded in airports across the U.S.

Tribune News Service · Dec 28, 2022

Transportation Department to scrutinize Southwest after high rate of cancellations

WASHINGTON — The U.S. Department of Transportation announced it will investigate Southwest Airlines’ onslaught of cancellations that stranded thousands of travelers and their luggage at airports and wreaked havoc on holiday plans.

Tribune News Service · Dec 27, 2022

Southwest Airlines’ holiday meltdown brings on federal investigation

The Dallas-based airline has canceled more flights than any other airline during the holidays, prompting federal investigators to ask why.

The Texas Tribune · Dec 27, 2022

Southwest Airlines will fly one-third of its scheduled flights this week, and customers are furious

Southwest stock has dropped 6% after the airline canceled two-thirds of its flights this week.

Fortune · Dec 27, 2022

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The blizzard is just one reason behind the operational meltdown at Southwest Airlines

Southwest isn't the only airline experiencing delays and cancellations, but it is by far the worst-hit, with about 5,500 of its flights canceled across the country in the last two days.

WEKU · Dec 27, 2022

The story behind Southwest's terrible, horrible, no-good, very bad week

A winter storm was only the "catalyst" behind this week's air travel chaos.

Fortune · Dec 27, 2022

US government to review ‘unacceptable’ cancellations by Southwest Airlines as travel chaos continues

Thousands of flights have been cancelled amid frigid weather across United States

The Independent UK · Dec 27, 2022

Trying to rebook your Southwest flight for before 2023? You might have some trouble

DALLAS — Some travelers may ring in the new year somewhere different than they planned after Southwest Airlines’ holiday season meltdown has prevented passengers from rebooking their cancelled flights until 2023.

Tribune News Service · Dec 27, 2022

Southwest Airlines cancels 70 per cent of flights amid winter Storm Elliott

“In all likelihood, we’ll have another tough day tomorrow as we work our way out of this,” CEO says

The Independent UK · Dec 27, 2022

Will labor strife led by pilots become the airline industry’s next big obstacle?

The big challenges of 2022 — COVID and inflation — posed no obstacle to travelers, but finding enough pilots slowed down the travel recovery.

Tribune News Service · Dec 27, 2022

Southwest cancels 62% of flights, leaving holiday travelers stranded nationwide

Southwest Airlines canceled almost two-thirds of its flights Tuesday, remaining hobbled by a massive winter storm that most major rivals were able to recover from with greater ease.

Tribune News Service · Dec 27, 2022

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Axios · Dec 27, 2022

Why Southwest is canceling more flights after winter storm meltdown

The airline expects a tough week ahead for travelers.

Tribune News Service · Dec 27, 2022

Southwest Airlines apologizes as DOT announces probe into holiday cancellations

Southwest Airlines apologized to customers Monday after canceling more than 2,700 flights nationwide — more than two-thirds of its schedule — as it tries to recover from an operational meltdown stretching back to an arctic storm on Thursday.

Roll Call · Dec 27, 2022

DOT to scrutinize Southwest after high rate of cancellations - Roll Call

The Transportation Department announced that it will investigate Southwest Airlines' onslaught of cancellations Monday and Tuesday.

Al Jazeera · Dec 27, 2022

US probes ‘unacceptable’ Southwest Airlines storm cancellations

Airline cancels more than two-thirds of scheduled flights over Christmas break amid a devastating winter storm.

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The Independent UK · Dec 27, 2022

DOT to probe Southwest cancellations that stranded flyers

The U.S. Department of Transportation says it will look into flight cancellations by Southwest Airlines that have left travelers stranded at airports across the country amid an intense winter storm that has killed dozens of people

Axios · Dec 27, 2022

Transportation Department to review Southwest Airlines' mass cancellations of holiday flights

The DOT says it's "concerned by Southwest's unacceptable rate of cancellations and delays."

WEKU · Dec 26, 2022

Southwest cancels more than 2,800 flights in a 'full-blown meltdown'

The disruptions add to chaos that has left people stranded at airports across the country, many of them with little idea of when they can get home or where their bags are.

WEKU · Dec 26, 2022

Southwest cancels 5,400 flights in less than 48 hours in a 'full-blown meltdown'

The disruptions add to chaos that has left people stranded at airports across the country, many of them with little idea of when they can get home or where their bags are.

Chicago Sun-Times · Dec 26, 2022

Frustration and baggage mount at Midway in post-Christmas Southwest Airlines chaos

Hundreds of flight cancellations and delays along with rerouted passengers make for an unhappy day at the airport for weary travelers.

WEKU · Dec 21, 2022

Airlines have started rebooking flights across the U.S. as winter weather intensifies

Several airlines are waiving the fees to change flights as snow storms, high winds and low temperatures are expected across the U.S.

Tribune News Service · Dec 16, 2022

One of Southwest Airlines’ biggest employee groups approves new contract

Southwest Airlines customer service agents have agreed to a new contract with a 25% pay raise over four years after twice rejecting proposals.

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