DALLAS — Some travelers may ring in the new year somewhere different than they planned after Southwest Airlines’ holiday season meltdown has prevented passengers from rebooking their cancelled flights until 2023.
Multiple news outlets reported stranded Southwest customers throughout the country seemingly can’t rebook their flights until this weekend — or later.
The airlines’ move to cancel most of its flights in the coming days is being done in an attempt to “reset” operations, according to an internal message sent late Monday. Not selling tickets or rebooking customers on flights in the next few days also prevents them from having another canceled flight.
