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WEKU
WEKU
National
Stacey Vanek Smith

Southwest Airlines' #epicfail takes social media by storm

Southwest Airlines has canceled more than 15,000 flights in the last week and has lost thousands of bags. (Craig Hastings/Getty Images)

One of the most powerful things about social media is that it can take you right into the heart of a situation: A Lizzo concert, a political rally, a Florida emu farm, a picnic where a young man expresses his devotion to corn...

Or a Southwest Airlines baggage claim at the Houston airport on Christmas Day, where an ocean of suitcases spreads out as far as the eye can see.

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