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The Latest Breaking News from Ovo

What to do if your energy provider miscalculates your bills

Ovo Energy has wrongly hit customers with bills of hundreds of thousands of pounds

Evening Standard

Customers blast Ovo Energy for locking them out of their accounts until the end of the year

Ovo Energy says migration to new website only affects 'a small number' of account holders

Chronicle Live

Parties, power, racing: meet Ovo’s Stephen Fitzpatrick, the man who would be Richard Branson

He emulates the Virgin founder’s freewheeling portfolio career. But he is also the tycoon behind a major UK power supplier dealing with an energy crisis. Is he spreading himself too thin?

The Guardian - UK

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read the most diverse news in one place.

Ovo and Good Energy set to pay out £2.7m for overcharging customers

Suppliers charged families more than permitted for their gas and electricity under the price cap or the Energy Price Guarantee

Chronicle Live

The Sunday Times Rich List 2023: The wealthiest people in the South West named

Sir James Dyson tops this year's list with Ovo founder being this year's highest climber in the region

Birmingham Post

Northern Ireland's richest person revealed as 2023 Sunday Times Rich List is published

The Sunday Times Rich list was published on Friday, placing Stephen Fitzpatrick as the wealthiest in NI

Belfast Live

Ovo and Good Energy to pay £4 million compensation for overcharging customers

The average amount paid to Good Energy customers will be £109, while Ovo customers will receive around £181

Insider UK

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South West energy firms to pay £4m compensation for overcharging customers

Energy regulator Ofgem has said that Ovo Energy and Good Energy have overcharged almost 18,000 households

Birmingham Post

Thousands of people to get £180 from energy providers

Two energy firms have had to pay out compensation after overcharging customers

Liverpool Echo

Ovo and Good Energy ordered to pay £4m compensation after overcharging

About 18,000 households could receive refunds of up to £181 on electricity and gas bills

The Guardian - UK

Ovo Energy and Good Energy to pay out £2.7million to thousands of customers

It comes after some households were charged above the maximum rates allowed under either the Ofgem price cap or the Government Energy Price Guarantee

Daily Mirror

Two major energy suppliers ordered to give thousands of customers up to £180 refund

Ovo Energy and Good Energy will pay compensation to around 18,000 households after Ofgem found customers had been overcharged

The National (Scotland)

18,000 households to receive £4m in energy bills compensation

Ovo Energy and Good Energy customers will receive a significant amount of compensation

Manchester Evening News

SSE and Ovo: prepay meter pain and distressing demands

One reader says SSE takes 70% off every time they top up their meter, while another gets erroneous Ovo payment letters

The Guardian - UK

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Chronicle Live

Experts warn of cost pitfalls if you fix your energy prices too soon

Early deals may mean you are paying more than standard tariff in just a few weeks, according to Martin Lewis and regulator Ofgem

Daily Mirror

Households could miss out on £200 by switching to fixed-rate energy deal now

As the cost of wholesale gas has dropped - switching incentives have started to come back onto the market but one group has warned about fixing too early

Evening Standard

OPINION - Shopping around for better energy deals is making a much-needed comeback

For a time, shopping around for cheap eneryg deals has been almost pointles, but the market is softening

The Guardian - UK

Mum died but Ovo won’t refund the £2,000 credit on her account

The problem is delaying probate and causing great distress

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news in one place.

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The Money Edit

Hundreds of Boost energy customers left with unexpected debt - what are your rights?

Households with a Boost prepayment meter are being hit with extra charges as the energy supplier confesses to a billing error on their end. We explain your rights

Chronicle Live

Your rights if Boost asks for payment for meter error that's not your fault

Customers have complained about unexpected bills after energy supplier says they were undercharged from October

Daily Mirror

Family has £18,000 gas bill based on false readings cleared after Mirror steps in

Close to a year and a half after Fardusa logged her first complaint with OVO, the family's account has finally had the huge debt cleared and a substantial amount of credit added to it

Daily Mirror

Family hit with £18,000 gas bill following false readings living with 'unreal stress'

Greenwich woman Fardusa said OVO had made "huge errors" with her parents' gas billings, including logging inaccurate gas readings that saw their account placed £18,000 in debit

Manchester Evening News

Martin Lewis warning for those looking to fix their energy bills with new cheap tariff

Martin Lewis has provided his opinions on OVO's new tariff and whether he believes people should fix their energy bills or not

The Guardian - UK

Ovo reportedly planning bid for Shell’s 1.4m household energy customers

Shell takeover would make Ovo second-largest energy supplier in UK market again

Birmingham Post

Ovo Energy to bid for Shell’s UK gas and electricity supply arm - report

Sky News has said Bristol-headquartered Ovo is considering a move for Shell Energy Retail UK, which supplies around 1.4 million homes across Great Britain

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