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The Latest Breaking News from Ovo

Ovo and Good Energy ordered to pay £4m compensation after overcharging

About 18,000 households could receive refunds of up to £181 on electricity and gas bills

The Guardian - UK

Ovo Energy and Good Energy to pay out £2.7million to thousands of customers

It comes after some households were charged above the maximum rates allowed under either the Ofgem price cap or the Government Energy Price Guarantee

Daily Mirror

Two major energy suppliers ordered to give thousands of customers up to £180 refund

Ovo Energy and Good Energy will pay compensation to around 18,000 households after Ofgem found customers had been overcharged

The National (Scotland)

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18,000 households to receive £4m in energy bills compensation

Ovo Energy and Good Energy customers will receive a significant amount of compensation

Manchester Evening News

SSE and Ovo: prepay meter pain and distressing demands

One reader says SSE takes 70% off every time they top up their meter, while another gets erroneous Ovo payment letters

The Guardian - UK

Experts warn of cost pitfalls if you fix your energy prices too soon

Early deals may mean you are paying more than standard tariff in just a few weeks, according to Martin Lewis and regulator Ofgem

Chronicle Live

Households could miss out on £200 by switching to fixed-rate energy deal now

As the cost of wholesale gas has dropped - switching incentives have started to come back onto the market but one group has warned about fixing too early

Daily Mirror

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OPINION - Shopping around for better energy deals is making a much-needed comeback

For a time, shopping around for cheap eneryg deals has been almost pointles, but the market is softening

Evening Standard

Mum died but Ovo won’t refund the £2,000 credit on her account

The problem is delaying probate and causing great distress

The Guardian - UK

Hundreds of Boost energy customers left with unexpected debt - what are your rights?

Households with a Boost prepayment meter are being hit with extra charges as the energy supplier confesses to a billing error on their end. We explain your rights

The Money Edit

Your rights if Boost asks for payment for meter error that's not your fault

Customers have complained about unexpected bills after energy supplier says they were undercharged from October

Chronicle Live

Family has £18,000 gas bill based on false readings cleared after Mirror steps in

Close to a year and a half after Fardusa logged her first complaint with OVO, the family's account has finally had the huge debt cleared and a substantial amount of credit added to it

Daily Mirror

Family hit with £18,000 gas bill following false readings living with 'unreal stress'

Greenwich woman Fardusa said OVO had made "huge errors" with her parents' gas billings, including logging inaccurate gas readings that saw their account placed £18,000 in debit

Daily Mirror

Martin Lewis warning for those looking to fix their energy bills with new cheap tariff

Martin Lewis has provided his opinions on OVO's new tariff and whether he believes people should fix their energy bills or not

Manchester Evening News

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The Guardian - UK

Ovo reportedly planning bid for Shell’s 1.4m household energy customers

Shell takeover would make Ovo second-largest energy supplier in UK market again

Birmingham Post

Ovo Energy to bid for Shell’s UK gas and electricity supply arm - report

Sky News has said Bristol-headquartered Ovo is considering a move for Shell Energy Retail UK, which supplies around 1.4 million homes across Great Britain

GoodToKnow

'Don't just jump on a fix' - Martin Lewis issues urgent energy switch warning

The money saving expert has warned homeowners to be cautious before switching energy tariffs to save money

Daily Record

Martin Lewis issues energy bill warning to people considering switching to fixed-tariff before summer

The consumer champion also shared how much less than the £2,500 Energy Price Guarantee may be worthwhile switching to.

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The Money Edit

Ovo Energy launches a one-year fixed deal to beat the energy price guarantee – but can it actually save you money on energy bills?

Ovo energy has announced a one-year fixed deal for customers – we look at what it’s offering and if it can help you save money on your energy bills

Manchester Evening News

British Gas, Scottish Power and OVO slammed over 'horrifying' prepayment meter installations

British Gas, Scottish Power, and OVO energy were responsible for 70 per cent of forced installations last year, according to government figures

The Guardian - UK

UK energy firms forcibly installed 94,000 prepayment meters last year

Scottish Power, British Gas and Ovo responsible for 70% of forced installations, government says

Daily Mirror

Ovo launches first energy deal that is CHEAPER than the Government price cap

Ovo Energy's new tariff is £225 less than the Government's Energy Price Guarantee, which caps the cost of a typical household’s annual energy bill at £2,500

Chronicle Live

Martin Lewis issues energy warning to anyone hoping to slash their gas and electricity bills

The consumer expert has explained more about the Energy Price Guarantee and offered advice on what people should do

Wales Online

Martin Lewis issues warning over fixed rate energy deals

Financial guru says that wholesale prices are dropping rapidly, and locking into a deal now may prove more expensive in the longer term

Manchester Evening News

Martin Lewis issues warning as energy firm announces new deal BELOW price cap

A major supplier is undercutting the Government's price guarantee

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