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The Latest Breaking News from Ovo

Cornton resident left scared to heat home after ten month wait for gas meter

An appointment to fit the new meter have been arranged and cancelled on four occasions.

Daily Record · Feb 16, 2023

Thousands of energy vouchers not cashed in as deadline passes

One in five Energy Bill Support Scheme vouchers sent to help families cope with rising winter bills remain unused

Chronicle Live · Feb 8, 2023

‘This is bullying’: How much of your money are gas suppliers holding?

Revelations that suppliers have been stockpiling credit amid soaring bills have sparked fears customers are being taken advantage of

The Guardian - UK · Feb 3, 2023

From analysis to the latest developments in health,
read the most diverse news in one place.

Energy suppliers giving out free bill credit worth up to £250

How to claim that aid that power companies including British Gas, Ovo and Shell Energy are offering to eligible customers

Nottingham Post · Jan 26, 2023

Energy company to give workers unlimited compassionate leave on full pay

Ovo is offering employees as much time off as they need for pregnancy loss and failed IVF treatment

Wales Online · Jan 26, 2023

Energy suppliers giving out free bill credit worth up to £250 - see if you're eligible

Five energy suppliers, including British Gas, Ovo and Shell Energy after giving out free bill credit worth up to £250 to their customers to help with rising costs this winter

Daily Mirror · Jan 25, 2023

Bristol energy company Ovo gives workers unlimited compassionate leave on full pay

The Redcliffe-based business is also offering employees as much time off as they need for pregnancy loss and failed IVF treatment

Bristol Post · Jan 25, 2023

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War veteran aged 103 left freezing in home for months after energy meter fail

Ivor Gardner was left wearing oven gloves and sitting under tea towels to keep warm in his home after OVO energy repeatedly ignored his complaints to repair his gas meter.

Daily Record · Jan 24, 2023

Ovo to give staff unlimited compassionate leave on full pay

The Bristol-based energy company is also introducing paid days off for important life events such as marriage

Birmingham Post · Jan 24, 2023

D-Day hero, 103, wears oven gloves to keep warm in his house as he is too worried to use heating

Ivor Gardner, a D-Day hero, had a new gas meter installed in April 2022 but it did not work

The Independent UK · Jan 24, 2023

D-Day hero, 103, keeps warm under tea towels after electricity cut off for MONTHS

A D-Day hero says he has been left keeping himself warm with tea towels and oven gloves at the age of 103 after his energy firm failed to fix his broken gas meter

Daily Mirror · Jan 23, 2023

D-Day hero aged 103 left freezing at home after energy meter mess-up

OVO has apologised for the poor service

Wales Online · Jan 23, 2023

Scheme lets EV drivers charge their homes with their cars and sell excess power

It is hoped the project will be rolled out nationwide later this year

Wales Online · Jan 20, 2023

Martin Lewis warns Brits of 8% energy bill cost hike if they cancel direct debits

The Money Saving expert issued advice to any bill payers considering cancelling their regular payments to energy companies as it may harm their credit score and end up costing more

Daily Mirror · Jan 18, 2023

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Liverpool Echo · Jan 17, 2023

This Morning's Martin Lewis warning to anyone who pays energy bills by direct debit

The Money Saving Expert advised energy customers how to avoid extra costs

The Guardian - UK · Jan 15, 2023

UK energy suppliers stop clawing back debts via prepayment meters

Exclusive: calls for complete ban until end of March amid concern over forced installations by warrant

Chronicle Live · Jan 11, 2023

Warning as thousands have just days left to claim energy rebate

Post Office is urging prepayment customers to cash in their October rebate vouchers before the expire at the end of this week

Daily Record · Jan 11, 2023

Scots flatmates shocked at £1,000 gas bill after not turning heating on for a year

Holly Crooks, 25, from Edinburgh endured sleepless nights after her bill sky-rocketed out of the blue.

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Edinburgh Live · Jan 10, 2023

Edinburgh flatmates get £1,000 gas bill despite not turning heating on for a year

The graduate contacted the energy provider and its complaints line several times and was at her wit's end unable to sleep from the stress before she contacted the press.

Manchester Evening News · Jan 5, 2023

Full list of energy support for customers with British Gas, EDF, E.ON and more

We've detailed the support available from the main energy suppliers in the UK and what support there is for those who don't meet the benefit or low income threshold

Birmingham Post · Dec 23, 2022

Energy firm Ovo stops forced prepayment meter installations over Christmas

The Bristol-headquartered supplier said the move was that latest in a series of measures it has introduced to help customers amid the cost-of-living crisis

Daily Record · Dec 23, 2022

Energy supplier Ovo pauses forced prepayment meter installations until end of next week

The measure will be in place until Saturday, December 31.

Chronicle Live · Dec 22, 2022

Energy supplier Ovo stops forced prepayment meter installations over Christmas

The move comes as campaign groups have called to ban compulsory PPM installations, saying that customers are 'struggling in cold, damp homes this winter'

The Guardian - UK · Dec 19, 2022

And the award for the most terrible customer service goes to …

From overcharging parking firms to underwhelming car dealers, we’ve seen it all. We name and shame the worst offenders

Chronicle Live · Dec 17, 2022

British Gas, Scottish Power, SSE and Ovo named and shamed as energy vouchers fail to to arrive

One in five of the UK's poorest families are left shivering as they wait for their rebate payments to top up their meters

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