A 103-year-old WW2 veteran has been left keeping warm under tea towels and wearing oven gloves - after an energy firm left him without a working meter for months.
Ivor Gardner, a D-Day hero, had a new gas meter installed in April 2022 but it did not work - leaving him with no way of tracking his usage for nearly a year.
During that time, he says OVO continued to send letters demanding readings despite failing to attend Mr Gardner’s house to carry out repairs five times and cancelling a further appointment.