A 103-year-old WW2 veteran is keeping warm under tea towels and wearing oven gloves after an energy company left him without a working meter for months. Ivor Gardner, a D-Day hero, had a new gas meter installed in April 2022 but it did not work - leaving him with no way of tracking his usage for nearly a year.
During that time, he says energy firm OVO continued to send letters demanding readings despite failing to attend Mr Gardner’s house to carry out repairs five times and cancelling a further appointment. Mr Gardner restricted himself to between four and six hours of heating during the winter because he was worried about how expensive his energy bill would be with no way of keeping track. He resorted to wearing oven gloves, tea towels and blankets to keep himself warm.
Ivor said: “Here I was holding back on what I’m using because I didn’t know how much it was going to cost because they keep putting it up. My family has been buying me all this stuff to keep warm rather than sitting in the cold.