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The Guardian - UK
The Guardian - UK
Business
Alex Lawson Energy correspondent

UK energy suppliers stop clawing back debts via prepayment meters

Electricity meter
The Guardian understands that ScottishPower has stopped recovering outstanding debts from people who have been moved on to prepayment meters in recent weeks. Photograph: Chris Harris/Alamy

Leading energy suppliers have stopped reclaiming debts from some prepayment meter customers amid calls for an industry moratorium on clawing back money owed through the devices.

The Guardian understands that ScottishPower, which has nearly five million customers, has stopped recovering outstanding debts from people who have been moved on to prepayment meters in recent weeks.

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