Octopus Energy raises $800m and aims to create 3,000 green jobs in UK Extra cash values firm at nearly $8bn, as it says it has greater share of home electricity market than British Gas The Guardian - UK · Dec 18, 2023
Major broadband provider fined £1.4 million for 'serious breach' of rules Shell Energy has been fined £1.4 million by Ofcom after breaching regulator’s rules The National (Scotland) · Nov 21, 2023
Shell Energy fined £1.4m for failing to flag end of mobile and broadband contracts More than 70,000 customers were affected by breach of consumer protection rules, says Ofcom The Guardian - UK · Nov 21, 2023
Energy and broadband firm puts itself up for sale - affecting nearly two MILLION customers Shell launched into the home energy supply market in 2018 after taking over First Utility and rebranding the business to Shell Energy Retail - it currently has around 1.4million customers Daily Mirror · Jun 6, 2023
Important update for Shell Energy customers as business to be sold off Shell wants to leave the household energy retail sector Wales Online · Jun 6, 2023
How energy suppliers including British Gas, EDF, Shell, Scottish Power and Octopus set your direct debit How often your payment is checked to make sure you're not spending too much or too little depends on your supplier Chronicle Live · May 30, 2023
My mother’s treasured phone number of 70 years has been lost It was of great sentimental value, but was cut off when she was transferred to Shell Energy The Guardian - UK · May 25, 2023
Worst broadband providers exposed - is your supplier the most frustrating in the UK? The UK's biggest broadband suppliers have been put through their paces and these are the best and worst when it comes to call wait times. Daily Mirror · May 19, 2023
Frustrated broadband customers face poor service and rising costs Users are urged to check when their contract ends and switch, as bills go up and complaints look set to soar The Guardian - UK · May 8, 2023
Ofcom survey reveals most complained-about broadband providers Find out how your internet service provider stacks up... TechRadar · May 4, 2023
UK's 'worst' internet, TV and mobile suppliers by Ofcom complaints - is yours on the list? Picking which internet, TV or mobile provider to go with can be tricky - with some seeing scores of customers complaining to Ofcom Chronicle Live · Apr 28, 2023
UK's 'worst' broadband and TV providers uncovered - is your supplier on the list? The UK's 'worst' broadband and telly firms have been revealed by Ofcom and here are all the losers and winners. Daily Mirror · Apr 28, 2023
Ovo Energy to bid for Shell’s UK gas and electricity supply arm - report Sky News has said Bristol-headquartered Ovo is considering a move for Shell Energy Retail UK, which supplies around 1.4 million homes across Great Britain Birmingham Post · Mar 29, 2023
Thousands of Shell Energy customers to get extra £150 payment More than 150,000 struggling households will automatically receive the extra payment from today Manchester Evening News · Mar 15, 2023
Chronicle Live · Mar 15, 2023 Energy firm Shell makes extra £150 payment to thousands of customers Shell Energy is paying the money to those who received the Warm Home Discount as part of a £50m package for struggling families
Daily Mirror · Mar 13, 2023 Thousands of Shell Energy customers to get extra £150 payment from TODAY The extra £150 measure was part of a £50million support package from Shell which aimed to help its customers facing financial hardship
The Guardian - UK · Jan 26, 2023 Shell puts 2,000 UK jobs at risk with review of Shell Energy retail division Company weighing options including exit from domestic energy and broadband sectors in UK, Netherlands and Germany
Nottingham Post · Jan 26, 2023 Energy suppliers giving out free bill credit worth up to £250 How to claim that aid that power companies including British Gas, Ovo and Shell Energy are offering to eligible customers
Daily Mirror · Jan 25, 2023 Energy suppliers giving out free bill credit worth up to £250 - see if you're eligible Five energy suppliers, including British Gas, Ovo and Shell Energy after giving out free bill credit worth up to £250 to their customers to help with rising costs this winter
The Independent UK · Jan 20, 2023 Octopus tops energy customer survey as some firms ‘fall far short’ Which? warned customers will vote with their feet and ‘switch away when this becomes an option’.
Daily Mirror · Jan 20, 2023 Best and worst energy firms ranked from British Gas to SSE and Utilita - see how yours did Consumer champions at Which? have used combined scores from customer feedback and its own assessments to reveal the best and worst energy firms in the UK right now
Wales Online · Jan 3, 2023 Energy bill support is available from major UK suppliers Energy companies still have millions of pounds to help customers who are struggling to heat their homes
Chronicle Live · Jan 2, 2023 Help you can get from British Gas, EDF and Shell if you're struggling to pay your energy bills Suppliers still have millions of pounds to give to vulnerable customers who are unable to afford to heat their homes
Liverpool Echo · Dec 16, 2022 Eligibility for £1,500 energy bill support from British Gas, E.ON, EDF and more Shell Energy, British Gas, E.ON, Bulb, EDF and more are offering support packages this winter
Chronicle Live · Dec 14, 2022 British Gas, E.ON, EDF and more offering up to £1,500 energy bill support this winter - are you eligible? There are a number of energy support packages available from the likes of Shell Energy, British Gas, E.ON, Bulb, EDF and more