Communications regulator Ofcom has revealed fresh stats in terms of customer complaints between October and December last year - on a number of UK services including broadband, TV and mobile phones.
And while you may expect that the premium big-name brands outperform budget suppliers in keeping more customers content, sometimes this is not the case.
According to the strenuous research, Shell Energy came up trumps in terms of internet supply, while Virgin Media had the most complaints per 100,000 in terms of television. For mobile phone service, BT Mobile were found to be the provider with the most discontent among customers in the select timeframe.