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Daily Mirror
Daily Mirror
Technology
Dave Snelling

UK's 'worst' broadband and TV providers uncovered - is your supplier on the list?

Ofcom United Kingdom Virgin Media BT EE Sky TalkTalk Shell Energy Vodafone

UK telecoms regulator Ofcom has just revealed its latest stats for customer complaints between October and December 2022 and it seems one broadband firm is leading the pack for gripes and grumbles. According to Ofcom's latest research, Shell Energy is the worst for issues with the Internet Service Provider (ISP) coming well below all of its rivals. Vodafone followed with TalkTalk and Virgin Media next in the line.

"Shell Energy continued to be the most complained-about landline and broadband provider, attracting more complaints about its service than in the previous quarter (July to September 2022). Customer complaints were mainly about faults, service and getting services installed," Ofcom confirmed.

At the other end of the league and coming top of the pile with the least complaints was Sky with the firm closely followed by EE.

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