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Daily Mirror
Daily Mirror
Technology
Dave Snelling

Worst broadband providers exposed - is your supplier the most frustrating in the UK?

If you want a speedy response from your broadband supplier then it might be best to avoid Shell Energy. The UK Internet Service Provider (ISP) has come bottom of the latest Ofcom league when it comes to those all-important call wait times.

In fact, during 2022, most Shell customers were placed on hold for an average of 8 minutes and 14 seconds - that's way above the average.

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