The Latest Breaking News from Shell Energy

'SSE Energy broke into our home and changed the locks but we're not even customers'

Rachael Holgate, 24, and her partner, who own their property, were locked out of their home for four hours in Hull after SSE Energy broke into their home, changed the locks and installed a pre-paid meter

Daily Mirror · Jun 29, 2022

Energy bills: why are so many smart meters in Britain turning ‘dumb’?

Hundreds of readers tell of lost connectivity as official figures show millions of devices have to be read manually

The Guardian - UK · Jun 4, 2022

Gazprom to Cut Gas Supplies to Denmark’s Orsted, Germany via Shell Deal

Russia's Gazprom said on Tuesday it would cut off gas flows to Denmark's Orsted and to Shell Energy for its contract to supply gas to Germany, after both companies failed to make payments in roubles. The cuts will be effective from June 1, Gazprom said. Russia has already cut off…

Asharq Al-Awsat · May 31, 2022

Direct debits have doubled after energy increase, some Britons say

Customers who are with British Gas, Octopus Energy and Shell Energy reported the increase.

The Independent UK · May 8, 2022

Martin Lewis advice as energy direct debits 'double' after price cap rise

Money Saving Expert said at least 30% of customers with British Gas, Octopus Energy and Shell Energy companies reported their direct debits increasing

Wales Online · May 8, 2022

When will my Shell Energy smart meter become smart again?

A reader’s gas and electricity meters lost connectivity days before the tariff increase

The Guardian - UK · May 3, 2022

Shell Energy under investigation for not informing broadband customers their contract was ending

The energy company alerted Ofcom to problems in how it communicated with customers last week.

Daily Record · May 2, 2022

British Gas, Bulb, EDF, Octopus: Full list of new energy prices and financial support available

Millions of households have been hit with high energy bills after the price cap forced an increase of 54 per cent earlier this year. Here are all the latest energy prices and support available.

Glasgow Live · Apr 29, 2022

Ofcom probes Shell Energy over missing communication with broadband customers

The regulator said it will father evidence over the summer.

The Independent UK · Apr 29, 2022

New energy prices with British Gas, Scottish Power, EDF confirmed as millions receive new bills

Find out how much you are set to pay with one of these energy providers

Liverpool Echo · Apr 28, 2022