The Latest Breaking News from Shell Energy

Hundreds of readers tell of lost connectivity as official figures show millions of devices have to be read manually

Russia's Gazprom said on Tuesday it would cut off gas flows to Denmark's Orsted and to Shell Energy for its contract to supply gas to Germany, after both companies failed to make payments in roubles. The cuts will be effective from June 1, Gazprom said. Russia has already cut off…

Customers who are with British Gas, Octopus Energy and Shell Energy reported the increase.

Money Saving Expert said at least 30% of customers with British Gas, Octopus Energy and Shell Energy companies reported their direct debits increasing

A reader’s gas and electricity meters lost connectivity days before the tariff increase

The energy company alerted Ofcom to problems in how it communicated with customers last week.

Millions of households have been hit with high energy bills after the price cap forced an increase of 54 per cent earlier this year. Here are all the latest energy prices and support available.

The regulator said it will father evidence over the summer.

Find out how much you are set to pay with one of these energy providers