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The Latest Breaking News from Ovo

A cry for help! Energy providers play the villain in dramas to chill the blood

And the cast is always the same … the firms are the predators, while householders are victimised

The Guardian - UK

British Gas, OVO, E.ON, EDF, Shell customers warned ahead of price cap change

Customers at the largest suppliers: Ovo, SSE, British Gas and E.On, have been urged to take note ahead of the Ofgem price cap change.

The National (Scotland)

28% of disabled people ‘have seen finances hit by lack of ease contacting firms’

Experian has launched a support hub to act as a ‘one-stop’ portal for people to give their contact preferences for several businesses.

The Independent UK

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read the most diverse news in one place.

How can Ovo send debt threats when I don’t even have an account?

I am being warned my credit rating could be impacted when I have never had an account with it or any of the companies it owns

The Guardian - UK

The great meter mix-up: are you paying for your neighbour’s gas?

Database errors mean customers have been getting huge demands from firms that don’t even supply them

The Guardian - UK

The cost of cooling your home

Fans and air-conditioning units are being snapped up by sweltering consumers, but what is the most economical way to keep homes cool during heatwaves?

The Week

Ovo joins calls for overhaul of household energy standing charges

Ofgem recently announced that firms can raise standing charges from 82p a day to 83p from October 1.

The Independent UK

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Ofgem orders Ovo to improve customer service after ‘serious concerns’ raised

Energy regulator tells third largest UK supplier to take action after being alerted to handling of complaints

The Guardian - UK

Ofgem forces Ovo Energy to improve ‘serious’ customer complaints backlog

Ovo Energy has been ordered to improve its customer service following “serious concerns” about its unresolved complaints and waiting times.

The National (Scotland)

Flying taxi owned by Ovo Energy billionaire Stephen Fitzpatrick crashes in Cotswolds

A flying taxi owned by UK-born billionaire and Ovo Energy chief Stephen Fitzpatrick has crashed during a test run in the Cotswolds, according to reports.

Evening Standard

E.ON’s prepayment meter forced us out of our home

Every time we topped up, we were paying down some of the previous tenant’s debt, so we couldn’t afford to heat our flat

The Guardian - UK

All of the fixed-rate energy deals right now - OVO, EON, British Gas, EDF & more

Ofgem's energy price cap has recently been reintroduced - prompting a number of suppliers to bring back cheaper fixed-rate reals which went missing after the global energy crisis.

Chronicle Live

Full list of fixed rate energy deals available right now including Octopus, EDF and Ovo

The reintroduction of Ofgem's price cap has prompted some suppliers to bring back cheaper fixed deals -most of them for existing customers - which disappeared following the energy crisis

Daily Mirror

Electric company scrambles to fix Perthshire 90-year-old's floor-level meter after six months of turning a blind eye

Charles (90) had no option but to get down on the floor or ask for help to view the numbers on his electricity meter's display after a bizarre installation move by supplier OVO, for which the company has now said sorry.

Daily Record

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Liverpool Echo

Martin Lewis' MSE warning to British Gas, E.On, So and Ovo customers

The Ofgem price cap is set to fall from July 1

Wales Online

Warning against using fans during heatwave as keeping cool costs 75 per cent more

Energy prices have soared over the past two years

Daily Mirror

Energy and broadband firm puts itself up for sale - affecting nearly two MILLION customers

Shell launched into the home energy supply market in 2018 after taking over First Utility and rebranding the business to Shell Energy Retail - it currently has around 1.4million customers

Evening Standard

What to do if your energy provider miscalculates your bills

Ovo Energy has wrongly hit customers with bills of hundreds of thousands of pounds

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news in one place.

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Chronicle Live

Customers blast Ovo Energy for locking them out of their accounts until the end of the year

Ovo Energy says migration to new website only affects 'a small number' of account holders

The Guardian - UK

Parties, power, racing: meet Ovo’s Stephen Fitzpatrick, the man who would be Richard Branson

He emulates the Virgin founder’s freewheeling portfolio career. But he is also the tycoon behind a major UK power supplier dealing with an energy crisis. Is he spreading himself too thin?

Chronicle Live

Ovo and Good Energy set to pay out £2.7m for overcharging customers

Suppliers charged families more than permitted for their gas and electricity under the price cap or the Energy Price Guarantee

Birmingham Post

The Sunday Times Rich List 2023: The wealthiest people in the South West named

Sir James Dyson tops this year's list with Ovo founder being this year's highest climber in the region

Belfast Live

Northern Ireland's richest person revealed as 2023 Sunday Times Rich List is published

The Sunday Times Rich list was published on Friday, placing Stephen Fitzpatrick as the wealthiest in NI

Insider UK

Ovo and Good Energy to pay £4 million compensation for overcharging customers

The average amount paid to Good Energy customers will be £109, while Ovo customers will receive around £181

Birmingham Post

South West energy firms to pay £4m compensation for overcharging customers

Energy regulator Ofgem has said that Ovo Energy and Good Energy have overcharged almost 18,000 households

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