Can you can help me resolve a problem with Ovo Energy? I spent a year working in Ireland, and, during that time, I had mail redirected to my dad’s address in Scotland.
When I returned to the UK, one of the letters was from Ovo demanding I settle an overdue bill for £1,690. I have never had an account with Ovo or SSE Energy (Ovo bought SSE’s retail arm in 2020), or even lived with my father at this address.