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Chronicle Live
Chronicle Live
Business
Catherine Furze

Customers blast Ovo Energy for locking them out of their accounts until the end of the year

Thousands of energy customers are furious after they found out that they were locked out of their accounts until the end of the year.

Some Ovo Energy customers have taken to social media to complain that they can't log in to their online accounts to view their usage or access their gas and electricity bills.

Ovo said they migrating a small number of customers to a new website and the issue affected a very small percentage of customers.

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