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Evening Standard
Evening Standard
World
Beril Naz Hassan

What to do if your energy provider miscalculates your bills

Ovo Energy customers have been wrongly hit with bills of up to £116,000 for a month’s energy expenditure after their bills were miscalculated, according to the BBC.

The energy ombudsman has upheld some of their complaints but many are still waiting for their accounts’ debts to be recalculated.

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