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The Latest Breaking News from British Gas

Perth pensioner baffled by needless hurdles in way of staying warm without surprise bills

One senior citizen from Perth is at her wit's end with managing the task of monitoring energy usage at a time when every penny counts.

Daily Record

Freezing pensioner, 92, forced to boil water to wash with after gas stopped working

Mary Sharp claimed British Gas refused to give her a heater after her boiler broke and engineers reportedly told her conflicting information about a missing part needed to fix it

Daily Mirror

British Gas, EDF, Bulb: When will I get my £400 energy bill discount?

The rebate will start to hit accounts this month, but how you get it depends on your energy firm and how you pay each month

Wales Online

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Pensioner too scared to turn on gas heating due to cost curls up with dog to stay warm

Lyn Joseph, 76, of Perth, Scotland, suffers from the respiratory condition COPD and relies on a small portable heater and her Yorkshire Terrier to keep warm as she fears turning her gas on

Daily Mirror

Scots OAP too scared to turn on gas heating curls up with dog to stay warm

Lyn Joseph, 76, spent cold days huddled around a portable heater in her flat, afraid to use central heating in case she was left with sky-high bills.

Daily Record

What is the energy bill refund scam? Warning from British Gas over fraudulent email

The email claims that the customer has overpaid their bill by hundreds of pounds – and urges them to click a link to get their money

Evening Standard

Warning over British Gas scam emails offering fake energy bill 'refund' worth hundreds

The scammers are targeting vulnerable householders who may be struggling financially and are pretending to offer refunds from British Gas

Chronicle Live

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Pensioner's energy bill soared to £9,000 after ‘seemingly innocuous' letter

The letter came to the vulnerable woman "without explanation"

Liverpool Echo

The help you can get from your energy company if you can't pay your bills

Here is a round-up of the support main energy companies are offering to people struggling to pay their bills, including British Gas, Bulb, E.on, EDF, Octopus and Shell Energy

Chronicle Live

Warning over British Gas energy bill scam claiming to offer 'refund' worth hundreds

Scammers are posing as British Gas and offering fake energy bill refunds worth hundreds - but there are key signs to look out for to identify whether it's real or fake

Daily Mirror

The deadlines if you didn't submit your meter reading before October 1

Last week was 'meter reading week' - but there's still time left if you didn't submit one

Wales Online

Energy firm deadlines for people who didn't provide meter reading on October 1

We have rounded up meter reading deadlines for major firms including British Gas, EDF, Scottish Power, E.on, Shell and others

Chronicle Live

EDF, British Gas: Martin Lewis explains what to do if you can't submit your energy meter reading

British Gas, SSE, OVO, Octopus Energy and more have issued an update to customers as Martin Lewis urges people not to panic if they can't submit their meter readings.

Edinburgh Live

Martin Lewis explains what you should do if you can't enter an energy meter reading today

The ideology behind submitting a meter reading now is that it should lower the risk of your supplier charging you the more expensive unit rates for energy used before October 1.

Chronicle Live

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Daily Mirror

Full list of energy firm deadlines if you can't submit meter reading today

Big energy firms are giving customers extensions to their meter reading deadlines, to avoid staff being overloaded and their websites crashing in a repeat of the April disaster

Wales Online

How your energy supplier will pay your £400 rebate this autumn – from British Gas to Utility Warehouse

How you get the help depends on your meter and how you pay

Daily Mirror

Martin Lewis explains what to do if you can't submit an energy meter reading today

The idea of doing a meter reading now, is that it lowers the risk of your supplier charging you the more expensive unit rates for energy used before October 1 - but it doesn't need to be submitted today

Daily Mirror

Meter Reading Day: You must check your energy usage TODAY as prices rise tomorrow

Energy bills are rising from tomorrow, and households are flocking to give up-to-date meter readings to make sure they aren't paying more than they absolutely have to

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Daily Mirror

How do I submit a meter reading before higher energy price cap tomorrow?

The public is bracing for the energy bills increase on October 1. Experts are urging people to submit a new meter reading before that date – here is how to do it

Manchester Evening News

British Gas, EDF, E.On, Scottish Power and more to take £400 off bills from this week - how you get the discount

The Energy Bills Support Scheme will come into effect from the start of October and will last throughout the whole of winter

Daily Record

Stirling family's frustration after being left without electricity in smart meter blunder

Gas engineer had been "shocked to learn" that electricity meter in mum Claire McRuvie's Raploch house was not the one on her bill.

Daily Record

Ofgem warns most energy suppliers must improve help available for people struggling to pay their bills

British Gas was the only supplier found not to have any significant issues.

Manchester Evening News

Only one energy firm provides adequate support to customers struggling with bills, Ofgem says

A study by Ofgem revealed British Gas was the only supplier with no issues in how they support struggling customers

Daily Mirror

One in five Brits worry their boiler may currently be faulty - or even dangerous

A fifth of homeowners say they haven't had their boiler serviced in the last 12 months, despite recommendations - and nearly one in ten can't remember when they last did so

Birmingham Post

200 new jobs as British Gas expands call centre contract with Hull firm to help with cost-of-living crisis

ResQ has worked with the energy giant for the past 11 years

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