A Perth pensioner with COPD was left scared to turn her gas heating on over fears about mounting bills.
Lyn Joseph, 76, spent cold days huddled around a portable heater in her Perth flat, afraid to use central heating in case she was left with sky-high bills. Her attempts to get a smart meter to show exact usage were hampered by a web of delays, requirements and eligibility checks.
Meanwhile, she and her Yorkshire Terrier spend days cuddled up in front of a halogen heater with Lyn admitting she went to bed after dinner to keep warm. Lyn has the respiratory condition COPD and brittle bones and more than most people, needs to keep warm.
