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Wales Online
Wales Online
Ryan O'Neill

The deadlines if you didn't submit your meter reading before October 1

October saw the new energy price guarantee come into effect meaning people face another rise in their bills. The guarantee caps the typical bill at £2,500 a year, but with gas and electric bills still 95% higher than last winter, experts have warned it is unlikely to prevent more people falling into fuel poverty.

Rising costs have led the government to intervene by offering cost of living payments to vulnerable households, as well as giving all UK homes a £400 discount off their energy bills for the next months starting in October. Read how you'll receive your rebate depending on your energy company here.

While people were advised to submit a meter reading last week ahead of the new October price changes, energy companies reassured customers that they had a bit more time to submit their reading without being subject to the new prices.

Read more: The support you can get from each energy company if you’re struggling to pay the bills

How much extra time you have depends on which company you are with - here are all the deadlines for submitting a meter reading to the main energy companies.

British Gas - October 14

The British Gas website said: "The Energy Price Guarantee came into effect on October 1. If you took a reading on September 30 you can submit it here until October 14.

If you provide a read today and your latest bill is due, we'll use this reading to create your bill and we'll let you know once it's ready. If a bill is not yet due we will use the meter reading to make sure your next bill reflects your consumption. Your bill will also reflect any price changes which may happen."

Bulb - October 3

Bulb has the shortest deadline for submitting readings - the company said customers can submit a meter reading until October 3 and that reading will be used for September bills. If customers need to backdate a meter reading they can email it and the date it was taken to hello@bulb.co.uk. Find out how to submit a reading here.

EDF Energy - October 7

Customers with EDF Energy can submit a reading taken on September 30 or October 1 up until Friday, October 7. You can find out how to submit a reading here.

E.on - October 6

E.on and E.on Next customers can submit a reading until Thursday, October 6. Find out more here.

Octopus Energy - October 8

Octopus Energy customers will have a week from October 1 to submit their readings. You can find out more here.

Ovo Energy and SSE

Ovo and SSE haven't confirmed a cut-off date but have both confirmed customers can submit a reading at a later date but must do so over the phone. Find out more about Ovo readings here and SSE here.

Shell Energy - October 31

Shell Energy offers the most generous deadline to customers, who have a month after the September cut-off to submit. You can find out more here.

So Energy

So Energy does not have any extension to the cut-off, meaning its customers will need to have submitted their reading in time for October 1.

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