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The Latest Breaking News from British Gas

The help you can get from your energy company if you can't pay your bills

Here is a round-up of the support main energy companies are offering to people struggling to pay their bills, including British Gas, Bulb, E.on, EDF, Octopus and Shell Energy

Chronicle Live

Warning over British Gas energy bill scam claiming to offer 'refund' worth hundreds

Scammers are posing as British Gas and offering fake energy bill refunds worth hundreds - but there are key signs to look out for to identify whether it's real or fake

Daily Mirror

The deadlines if you didn't submit your meter reading before October 1

Last week was 'meter reading week' - but there's still time left if you didn't submit one

Wales Online

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Energy firm deadlines for people who didn't provide meter reading on October 1

We have rounded up meter reading deadlines for major firms including British Gas, EDF, Scottish Power, E.on, Shell and others

Chronicle Live

EDF, British Gas: Martin Lewis explains what to do if you can't submit your energy meter reading

British Gas, SSE, OVO, Octopus Energy and more have issued an update to customers as Martin Lewis urges people not to panic if they can't submit their meter readings.

Edinburgh Live

Martin Lewis explains what you should do if you can't enter an energy meter reading today

The ideology behind submitting a meter reading now is that it should lower the risk of your supplier charging you the more expensive unit rates for energy used before October 1.

Chronicle Live

Full list of energy firm deadlines if you can't submit meter reading today

Big energy firms are giving customers extensions to their meter reading deadlines, to avoid staff being overloaded and their websites crashing in a repeat of the April disaster

Daily Mirror

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How your energy supplier will pay your £400 rebate this autumn – from British Gas to Utility Warehouse

How you get the help depends on your meter and how you pay

Wales Online

Martin Lewis explains what to do if you can't submit an energy meter reading today

The idea of doing a meter reading now, is that it lowers the risk of your supplier charging you the more expensive unit rates for energy used before October 1 - but it doesn't need to be submitted today

Daily Mirror

Meter Reading Day: You must check your energy usage TODAY as prices rise tomorrow

Energy bills are rising from tomorrow, and households are flocking to give up-to-date meter readings to make sure they aren't paying more than they absolutely have to

Daily Mirror

How do I submit a meter reading before higher energy price cap tomorrow?

The public is bracing for the energy bills increase on October 1. Experts are urging people to submit a new meter reading before that date – here is how to do it

Daily Mirror

British Gas, EDF, E.On, Scottish Power and more to take £400 off bills from this week - how you get the discount

The Energy Bills Support Scheme will come into effect from the start of October and will last throughout the whole of winter

Manchester Evening News

Stirling family's frustration after being left without electricity in smart meter blunder

Gas engineer had been "shocked to learn" that electricity meter in mum Claire McRuvie's Raploch house was not the one on her bill.

Daily Record

Ofgem warns most energy suppliers must improve help available for people struggling to pay their bills

British Gas was the only supplier found not to have any significant issues.

Daily Record

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Manchester Evening News

Only one energy firm provides adequate support to customers struggling with bills, Ofgem says

A study by Ofgem revealed British Gas was the only supplier with no issues in how they support struggling customers

Daily Mirror

One in five Brits worry their boiler may currently be faulty - or even dangerous

A fifth of homeowners say they haven't had their boiler serviced in the last 12 months, despite recommendations - and nearly one in ten can't remember when they last did so

Birmingham Post

200 new jobs as British Gas expands call centre contract with Hull firm to help with cost-of-living crisis

ResQ has worked with the energy giant for the past 11 years

The Guardian - UK

A stranger’s data has turned up on my British Gas account

First the account was in my name but his address, now it’s in his name but my address

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The National (Scotland)

UK's largest energy suppliers blocking new customers from signing up

FAMILIES across the UK are reportedly being blocked from signing up to the largest energy suppliers, which could be in breach of their licence…

The Guardian - UK

Big five UK energy companies turning away new customers

Home movers and customers seeking better service wrongly told to stay with current supplier because of volatile market

Daily Mirror

How your energy supplier will pay £400 rebate from tomorrow - from British Gas to SSE

Millions of homes will soon start getting £400 in energy bill help from the Government, but how you'll get it depends on what energy supplier and meter you have installed

Nottingham Post

British Gas, Octopus, E.ON and Shell outline how £400 rebate will be used

The rebate will be paid in instalments from October - March

Chronicle Live

British Gas issues important update to customers ahead of October energy price cap rise

As families face a rise in energy bills, British Gas has explained what its customers should expect and what will happen next

Chronicle Live

Energy companies announce how customers will get £400 rebate this winter

British Gas, Bulb, EON, EDF and Octopus are among the suppliers who have announced how they will handle the reduction on bills

Liverpool Echo

British Gas issues important message to customers over energy price cap increase

The retailers explained what the latest price cap changes meant for their customers and what would happen next

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