Consumer rights champion Martin Lewis has issued fresh new warnings to every single energy customer across the country, returning to small screens nationwide for a new series of his Money Show Live this week.
The financial guru devoted the first part of the programme to the current energy crisis that Britons are face with - following on from Chancellor Jeremy Hunt's slashing of the originally two year energy price promise to a mere six months.
The guarantee of a £2,500 limit, which replaced Ofgem's price cap, stopped bills from soaring by some £1,971 to a predicted £6,000 this winter. But Martin told viewers of the show that early forecasts from industry analysts at Cornwall Insight suggest that the UK will face a 73% hike in energy prices from April, to an estimated £4,350.
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The Daily Record reports that with that bombshell, the finance man has issued another to British Gas and EDF customers in particular with regards to their Direct Debits payments. Martin went on to explain that these two firms only review payments bi-annually, linked to when customers joined.
This means that they could be faced with a substantial rise in their payments next year.
Martin warned: “Direct Debits are currently being assessed by some firms on the back of that 27% rise to the energy price guarantee [£2,500], all the major firms are doing it, but there are two I want to point out though. British Gas and EDF, big firms there.
"If you’re a customer of one of those firms, unlike the others, they don’t recalculate your Direct Debit when there’s a price move. They just do it at two points in the year - normally the sixth month and one year anniversary of when you joined - which means you may stay on your current Direct Debit for the next few months even though the rate you’re being charged is higher.
“That means when they do alter your Direct Debit, the increase is likely to be much bigger because you’ve got to catch up.”
Fear not however, as the MoneySavingExpert.com founder offered a viable solution, which could in turn help level off payments and prevent a sharp rise upon DD renewal. He said: “In that case, you may want to go online and ask your supplier to increase your Direct Debit now so you’re not going to be hit by that bigger bill shock later.”
Martin also shared checks people can make if your monthly Direct Debit goes up after a pensioner named Yvonne contacted the show about a huge leap in her monthly payments.
Yvonne, said: “I have just received my new monthly Direct Debit from my energy provider and it has gone from £49 per month to £123 for September and then £181 from October 28th. I am in credit of £200, is this correct, as this will be one week’s pension money.”
Martin explained that most people can expect their bills to double this winter, as energy prices have doubled since last year and that was expected to happen. However, he said there are three checks to make before contacting your energy supplier and asking them to review the amount you are expected to pay.
Martin Lewis shares three Direct Debit payment checks:
Are you giving regular meter readings or do you have a working smart meter?
- If you don’t, you need to get in touch with your supplier as the estimate could be wrong.
Are you in bill credit or debt?
- If you’re in credit, your bill shouldn’t go up much.
Have you come off a cheap fix?
- If you have, your bill would have increased by far more than double over the last year.
If you pass all three of those tests, Martin explained that there are calculators online which can show you what your Direct Debit should be.
He added: “I suggest you put your details into that to give you an idea of what you really should be paying and then you get in touch with the energy firm and ask them why your Direct Debit is going up.”
Martin also suggested that you should mention to them that you are in credit and how your bill has gone up but you’re on the price cap. He said if they can’t justify the rise, you can then ask them to review the Direct Debit amount.
If you missed this week’s Martin Lewis Money Show Live, you can catch up on the STV Player.
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