A 92-year-old woman claimed she was left without heating and hot water for five days – and says British Gas “ignored” her pleas for help.
Mary Sharp has lived in her Clackmannanshire home in Scotland for 28 years but the past week has proven to be among her most testing times.
When her gas stopped working on September 29, the pensioner, who had worked on a dairy farm since the age of 14, immediately placed a call to the British Gas priority line.
