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The Latest Breaking News from Telco

From fringe issue to the heart of politics: the UK Living Wage campaign marks 25 years of success

The group’s latest triumph won over the Department for Business and Trade, now it is eyeing private care providers and supermarkets

The Guardian - UK

The Telco AI factory: co-shaping the future with intelligent communications platforms

This profound evolution is driven by the Telco AI Factory, a concept being actively pioneered by hardware platform providers.

TechRadar

Call centre operator that won major Centrelink contract paid no corporate tax for two years

Telco Services Australia generated more than $185m in revenue in 2024-25 and $130m the year before but paid zero tax

The Guardian - AU

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Optus reports improved customer base prior to outages

Optus has posted improved financials and a growing customer base in the six-month period leading up to catastrophic triple-zero failures.

AAP

'Unacceptable': second triple-zero Optus outage slammed

A second Optus triple-zero outage in as many weeks has raised the ire of a premier as calls mount for the government to empower regulators rather than telcos.

AAP

Optus To Face ‘Significant Consequences’ For 000 Outage During Which Three People Died

Communications Minister Anika Wells says the telco has “failed the Australian people”.

Pedestrian.tv

EchoStar Stocks Surges: Why This Telco Company Is Winning Following Massive $23 Billion Deal From AT&T

Shares soared between 76% and 80%, reaching fresh highs near $53-$55 (£39.33-£40.81), with pre-market jumps of over 58% before trading opened today.

International Business Times UK

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How the CEO of Lumen Technologies is building the backbone of the AI economy

"We're thinking about everything completely differently. It's one of my favorite things to do. I love leading change," Johnson told Fortune.

Fortune

No more warnings for misbehaving telco companies

Telcos who are caught breaching their code of conduct will no longer receive a warning before a fine as the government cracks down on bad behaviour.

AAP

Japan’s largest telco NTT Docomo disrupted by DDoS attack

NTT Docomo was targeted by a cyberattack, leaving users unable to access services.

TechRadar

Telcos set new rules to follow during major outages

The communications watchdog has handed down new rules for what telcos will need to tell customers if they experience a widespread outage.

AAP

Users still frustrated despite falling telco complaints

Telcos still have work to do to improve customer service with delays in fixing problems and service fees among the top complaints, the industry watchdog says.

AAP

Why it’s time for telcos to tackle digital identity

Andy Walker, global lead at Accenture discusses how telcos that shape the future of digital identity will gain a significant advantage.

TechRadar

The man who left a legacy that proves there is such a thing as society

It’s rare for someone to have changed so many lives, but Neil Jameson was a rare person – and Michael’s is one of the lives he changed

Daily Mirror

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The Guardian - UK

Neil Jameson obituary

Founder of Citizens UK who was a driving force behind the living wage campaign

TV Tech

Globecast Creates Public Cloud Video Headend Platform

The public cloud video headend platform for a major European telco used AWS

The New Daily

Calls for tougher fines after latest Telstra scandal

Australia's biggest telcos must be handed larger fine to stem a growing tide of failures by the likes of Telstra, a leading advocate says.

AAP

Mobile a sore spot in telco service gripes

Poor mobile coverage continues to be the most common problem among phone users while complaints about internet services plunged in the last financial year.

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AAP

ACMA whacks telco with second huge fine

The industry regulator has hit telco Lycamobile with a $186,000 fine after it failed to comply with a penalty it received last year.

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