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TechRadar
TechRadar
Homayoun Razavi

The Telco AI factory: co-shaping the future with intelligent communications platforms

An AI face in profile against a digital background.

The telecommunications industry is at the forefront of a transformative era, moving beyond its traditional role as a mere connectivity provider. This profound evolution is driven by the Telco AI Factory, a concept being actively pioneered by hardware platform providers.

This operational model fundamentally reshapes a telco's infrastructure into an intelligent, hyper-automated, and data-driven system. It leverages AI across every layer of the network: operations, product development, and customer experience, while also being a key revenue engine.

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