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AAP
AAP
Politics
Savannah Meacham

No more warnings for misbehaving telco companies

Optus was fined $12 million for its major network outage in 2023. (Dave Hunt/AAP PHOTOS)

Misbehaving telecommunication companies will no longer be warned before being slapped with new multi-million-dollar fines for breaching their obligations to customers.

The federal government has scrapped the two-step process that can lead to major fines for telcos that breach industry standards or codes of conduct.

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