The Latest Breaking News from Optus

Complaints about telecommunications services are rising in Australia and faulty and disconnected mobile phone connections are making the biggest impact.

When Optus, Medibank and non-bank lender Latitude Financial were hit by separate cyber attacks in the past few years, millions of Australians felt the fallout: stolen personal data, disrupted services and weeks of uncertainty. Each breach raised the same uncomfortable question: how can this keep happening?

The world's biggest search provider will face a substantial penalty for breaking Australia's competition laws, a court has ruled, after doing deals with telcos.

Rules aimed at expanding mobile coverage across the nation will be introduced into federal parliament after a number of triple-zero outages.

Another Optus service outage that affected thousands of customers has been resolved after vandals cut cables while attempting to steal copper.

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Optus has paid a six-figure fine after a technical glitch let scammers gain access to customers' bank accounts.

Early investigations suggest device was using software incompatible with emergency calls on TPG network

The embattled telco industry remains in the spotlight after a customer died when their phone could not make triple-zero calls.