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The Latest Breaking News from Nerida OLoughlin

Telcos set new rules to follow during major outages

The communications watchdog has handed down new rules for what telcos will need to tell customers if they experience a widespread outage.

AAP

$12m triple-zero fine over Optus outage

The nationwide Optus network outage in 2023 has cost the telco $12 million in fines for breaching triple zero rules, the industry regulator has announced.

AAP

Optus fined $12m after thousands could not call triple zero during 2023 outage

Australian Communications and Media Authority says telco did not check welfare of 369 people who tried to make a call while lines were down

The Guardian - AU

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Media Regulator Boss Dragged For Not Reading Kyle & Jackie O’s ‘Revolting’ Transcript Out Loud

Greens senator Sarah Hanson-Young called out ACMA boss for not reading out "revolting" transcript out loud during senate estimate hearing.

Pedestrian.tv

Media regulator boss can’t bring herself to read out ‘revolting’ Kyle & Jackie O transcripts in Senate estimates hearing

Australia’s communications regulator has come under fire for failing to investigate ‘sexist, racist [and] misogynistic’ content aired on Kiis FM

The Guardian - AU

Customers lose thousands in scams due to telco failures

Telecommunications company Medion has been fined $260,000 after failing to comply with customer ID rules that caused users to lose tens of thousands of dollars.

AAP

Telco hit with $100k fine for breaching anti-scam laws

A small telco has been slapped with a $100,000 fine for breaching anti-scam obligations among a number of failings uncovered by a watchdog's investigation.

AAP

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Telstra cops third overcharging fine in as many years

Australia's media watchdog has "lost patience" with Telstra after the telco was caught overcharging customers for a third time in as many years.

AAP

Hundreds of millions of scam texts blocked by telcos

Telcos have blocked a wave of 336.7 million scam texts since July 2022, according to new figures, but many are still managing to get through.

AAP

Kmart Got Fined $1.3 Million For Breaching Spam Laws Not Once, Not Twice, But 200,000 Times

Kmart have received a noteworthy fine of $1.3 million from the Australian Communications and Media Authority for breaching spam laws.

Pedestrian.tv

Kmart hit with $1 million fine for spam law breaches

Kmart breached spam laws more than 200,000 times and is paying the price, with the media watchdog lashing out at businesses that ignore customer privacy.

AAP

Seven Network fined over betting ad breach as SBS lets viewers opt out

Media regulator cracks down while federal government considers recommendation to ban online gambling ads within three years

The Guardian - AU

Watchdog slugs Uber with hefty spam advertising fine

The Australian Communications and Media Authority has hit Uber with a $412,000 fine for ignoring its spam advertising requirements.

AAP

Australians told ‘do not travel’ to Lebanon – as it happened

This blog is now closed.

The Guardian - AU

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AAP

Optus data breach fuels telco complaints

Australians have made their anger known, lodging more than one million complaints to their internet, mobile and phone providers in the last financial year.

Pedestrian.tv

Kyle Sandilands Found To Have Breached Decency Standards W/ ‘Offensive’ Comments About Gay Men

"The comments by Mr Sandilands were overly disparaging and insulting.”

AAP

Watchdog targets scams, vulnerable telco customers

The media and communications watchdog's priorities for the next 12 months include looking after customers in financial hardship.

The New Daily

Commonwealth Bank fined $3.5m for breaching spam laws

The communications watchdog has imposed a record fine on the Commonwealth Bank for sending out millions of marketing emails that breached spam laws.

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The Guardian - AU

Commonwealth Bank fined a record $3.55m for breaching spam laws with millions of emails

Australian Communications and Media Authority says bank sent 65m customer emails that breached Spam Act

ABC News

Online LIV Golf bets trigger ACMA's first-ever fine for illegal in-play sports gambling

Ladbrokes and Neds blame a timing error after receiving the Australian Communications and Media Authority's first-ever fine for online in-play betting, over 78 bets during a LIV Golf event last year.

The Guardian - AU

Sports gambling giants Ladbrokes and Neds first to be fined under Australia’s in-play betting laws

Media authority fines owner Entain $13,200 – the maximum amount allowable – for accepting 78 illegal bets on LIV golf tournament

The Guardian - AU

Sky News Australia’s Outsiders breached industry code for accuracy on climate science, media watchdog finds

Acma investigation highlights four segments on Sky News Australia that tried to play down the threat to Great Barrier Reef

The New Daily

Telstra warned for breaching consumer protection laws

The Australian Communications and Media Authority warned Telstra after it didn't give required notice to more than 5400 customers when limiting their service.

The Guardian - AU

KIIS FM’s Kyle Sandilands forced into sensitivity training after offensive comments about Paralympians

Station employs second censor after Acma finds radio host’s mocking remarks breached decency provisions

AAP

Gambling giant in the hole over 'cheeky punt' texts

BetDeluxe has been fined $50,000 for spamming customers with a text that encouraged them to have a "cheeky punt".

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