The Latest Breaking News from ACMA

Optus says it confirmed the welfare of all callers who called triple zero after an issue affected Illawarra region in NSW

Overseas gambling companies banned in Australia are sponsoring fighters who will compete in an onshore event, sparking concerns about illicit advertising.

In the wake of last week’s Optus network outage that left multiple people dead after they were unable to call Triple Zero for help, there has been much discussion about the need for a Triple Zero custodian in Australia.

Telco had resisted new rules that will require greater sharing of information with authorities during outages

Communications Minister Anika Wells says the telco has “failed the Australian people”.

Asked today whether Optus’s chief executive should be considering his future after the “completely unacceptable” Triple Zero outage, Prime Minister Anthony Albanese told the ABC “I would be surprised if that wasn’t occurring.” Communications Minister Anika Wells has also vowed “Optus will be held to account”.

Multiple people have died after a botched Optus network upgrade on Thursday prevented around 600 emergency calls to Triple Zero across Australia.

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More than $16 million in fines have been issued over spam message law breaches with the regulator putting companies on notice as it cracks down on the practice.

While the rates of telco customers making complaints rise, companies continue to roll out dehumanised customer service bots to help their bottom line.

A telco that did not declare an outage to relevant parties has been given a warning as a watchdog cracks down on triple-zero code breaches.