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The Latest Breaking News from ACCC

Online ‘ghost stores’ capitalising on Christmas and Black Friday sales to lure shoppers, ACCC warns

Consumers advised to be sceptical about sales season discounts as AI makes it even harder to detect scams

The Guardian - AU

Multiple children’s toys failed Choice’s button battery safety tests – so how can you make sure what you’re buying is safe?

Multiple children’s toys failed Choice’s button battery safety tests – so how can you make sure what you’re buying is safe?

Seventeen out of 24 children’s toys from online retailers failed button battery safety tests, according to Choice – but there are ways to check whether toys at home are safe

The Guardian - AU

Sand play products now ‘high risk’ and need to be tested before coming into Australia, border force says

Sand play products now ‘high risk’ and need to be tested before coming into Australia, border force says

Suppliers would not have previously been obliged to test the products at any point in the supply chain, ABF confirmed

The Guardian - AU

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Schools in Australia have closed over asbestos in play sand fears – here’s what you need to know

Tasmania and the ACT shut schools as recalls issued for products at large chainstores but consumer watchdog says risk to children is low

The Guardian - AU

Dozens of schools in Australia and New Zealand shut after play sand recalled over asbestos fear

Closures follow laboratory results confirming traces of tremolite and chrysotile asbestos in several sand products widely used in early-learning classrooms

The Independent UK

Are Australians really paying more for electricity than other countries?

Australia’s electricity prices have gone up a long way over the past decade or so, but global energy trends have also pushed up bills in other countries

The Guardian - AU

Asbestos has been found in children’s coloured sand. What’s the risk to kids?

Multiple schools and early learning centres in the Australian Capital Territory have shut on Friday after asbestos was found in coloured sand used for children’s art and sensory play. At least one school in Brisbane has also closed due to potential exposure.

The Conversation

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Asbestos scare puts Australian schools on high alert

Asbestos scare puts Australian schools on high alert

Safety warnings have prompted the temporary closure of dozens of schools over fears coloured craft sand could be contaminated with asbestos.

Colourful children’s sand sold by Officeworks recalled amid asbestos fears

Colourful children’s sand sold by Officeworks recalled amid asbestos fears

Chain among Australian retailers to have sold some of the affected Creatistics, Kadink and Educational Colours products since 2020

The Guardian - AU

As Black Friday sales kick off, these are the dodgy sales tactics to look out for

As Black Friday sales kick off, these are the dodgy sales tactics to look out for

Once again, the annual shopping extravaganza known as “Black Friday” is nearly upon us, this year falling on November 28. But the sales are already well underway.

The Conversation

Wiggles given bad wrap by watchdog over headband safety

Wiggles given bad wrap by watchdog over headband safety

The Wiggles admit they breached consumer law with their Emma Bow headbands that didn't have button battery safety warnings.

I often shop online. Is there anything I can do about dodgy couriers?

I often shop online. Is there anything I can do about dodgy couriers?

When a product isn’t delivered within a reasonable timeframe, it’s up to the retailer to provide a solution, writes Australian policy expert Kat George

The Guardian - AU

Microsoft apologizes to 2.7 million misled users for hiding subscription options after price hikes — and for broken refund links

Microsoft apologizes to 2.7 million misled users for hiding subscription options after price hikes — and for broken refund links

Microsoft tried to make amends with 2.7 million users for forcing them into getting a more expensive M365 subscription plan bundled with Copilot AI, but only ended up making things worse.

Windows Central

Microsoft apologizes to 365 users over confusing software tiers

Microsoft apologizes to 365 users over confusing software tiers

Microsoft says it “could have been clearer” about the option to retain Classic plans amid price hikes.

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The Guardian - AU

Spot the difference: parents warned that fake Labubu dolls could contain lead and pose choking risk

Australian consumer watchdog’s safety warning says counterfeit dolls – called Lafufus – can have wrong number of teeth and ears that are too wide

The Guardian - AU

Australians have been promised three free hours of solar power a day. Here’s what you need to know

Customers won’t need solar panels to benefit from the scheme – but will need a smart meter

Collect 'em all: call for widespread battery recycling

Australia's voluntary battery recycling scheme will be allowed to continue but with limited uptake, the public could benefit if more devices were collected.

The Guardian - AU

Australian wholesale electricity prices are falling. So when will power bills stop rising?

The cost of generating power is definitely getting cheaper but the savings may take time to flow through

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Windows Central

Australian watchdog sues Microsoft for misleading 2.7 million M365 users — deliberately hiding a cheaper Classic subscription plan without Copilot

The ACCC is suing Microsoft for allegedly misleading users by not revealing a lower-cost Microsoft 365 alternative without Copilot.

Microsoft facing huge lawsuit involving millions of citizens over unfair software pricing - here's what we know

Australian watchdog accuses Microsoft of not offering users the option of cheaper plans.

International Business Times UK

Microsoft Sued: Australia Claims 2.7 Million Customers Misled By AI Price Hike

Australia's competition watchdog has sued Microsoft, alleging the company misled 2.7 million customers with hidden AI-related price hikes in its Microsoft 365 subscriptions

Microsoft Under Fire In Australia After Watchdog Says Tech Giant Misled 2.7 Million Users Into Paying Higher Fees After AI Copilot Integration

Australia's competition watchdog has taken Microsoft Corp. (NASDAQ:MSFT) to court, alleging the company misled millions of customers into paying more for its Microsoft 365 subscriptions after bundling them with its artificial intelligence tool, Copilot.

The Guardian - AU

Microsoft sued for allegedly misleading millions of Australians with its AI pricing

Tech giant faces hefty fines from consumer watchdog for allegedly trying to convince customers to pay more than needed for their Microsoft 365 subscription

'Slam dunk': Microsoft sued for misleading Aussie users

Microsoft might have misled millions of Australian customers when it sent emails about higher fees for its flagship AI assistant.

The Conversation

AI is using your data to set personalised prices online. It could seriously backfire

You check prices online for a flight to Melbourne today. It’s $300. You leave your browser open. Two hours later, it’s $320. Half a day later, $280. Welcome to the world of algorithmic pricing, where technology tries to figure out what price you’re willing to pay.

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