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The Latest Breaking News from Gina CassGottlieb

Dodgy online items in consumer watchdog's crosshairs

Forcing giant online marketplaces like Temu and Shein to protect consumers from unsafe products is one of this year's key focuses for the consumer watchdog.

Consumer watchdog concerned by rise of per-item prices at Australian supermarkets

Consumer watchdog concerned by rise of per-item prices at Australian supermarkets

Gina Cass-Gottlieb says one of the regulator’s main priorities is to ensure price claims are ‘clear and truthful’

The Guardian - AU

Microsoft facing huge lawsuit involving millions of citizens over unfair software pricing - here's what we know

Microsoft facing huge lawsuit involving millions of citizens over unfair software pricing - here's what we know

Australian watchdog accuses Microsoft of not offering users the option of cheaper plans.

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Microsoft sued for allegedly misleading millions of Australians with its AI pricing

Tech giant faces hefty fines from consumer watchdog for allegedly trying to convince customers to pay more than needed for their Microsoft 365 subscription

The Guardian - AU

'Slam dunk': Microsoft sued for misleading Aussie users

Microsoft might have misled millions of Australian customers when it sent emails about higher fees for its flagship AI assistant.

AI deployed to flush out business conspiracies

Companies teaming up when bidding for more than $42 billion worth of public work have been warned as the consumer watchdog sets AI on collusive behaviour.

Good Guys in bad books for dodgy promotions

One of Australia's largest electronics suppliers has been ordered to pay $13.5 million in fines after millions of texts were sent with misleading information.

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Veggie suppliers accused of fixing supermarket prices

Veggie suppliers accused of fixing supermarket prices

An alleged vegetable cartel has been exposed, accused of fixing prices in Aldi, which one expert says could lead to greater transparency and lower prices.

Google cops $55m fine for search engine deals on phones

Google cops $55m fine for search engine deals on phones

Google engaged in anti-competitive behaviour when it asked telcos to install only its search engine on phones, Australia's competition watchdog says.

Bumpy ride for Webjet after $9m false advertising fine

Bumpy ride for Webjet after $9m false advertising fine

Online travel agency Webjet has been ordered to pay $9 million in penalties for misleading customers about the price of flights and booking confirmations.

Health insurer fined for rejecting partial procedures

Health insurer fined for rejecting partial procedures

A private health giant admits to knocking back thousands of claims it should have covered, lumping customers with huge hospital fees.

Australian consumer watchdog takes gas company to court alleging it misled consumers over renewables claim

Australian consumer watchdog takes gas company to court alleging it misled consumers over renewables claim

The ACCC says it launched investigation into Australian Gas Networks after complaints from consumers and conservation advocates

The Guardian - AU

Greenwashing lawsuit to test 'overstated' gas claims

Greenwashing lawsuit to test 'overstated' gas claims

Claims about the future of renewable gas will be tested in Federal Court after the competition regulator launched its biggest greenwashing lawsuit to date.

Call for laws to stop harm to consumers, firms online

Call for laws to stop harm to consumers, firms online

Australian consumers and businesses are being harmed by the behaviour of tech giants in ways that cannot be addressed with current laws, a report has found.

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'Rust-proof' utes under spotlight amid false ad claims

More than 5000 complaints about LDV utes and vans being affected by rust were received by the time ads showing them on beaches were pulled, a lawsuit alleges.

Customers tapping mad as watchdog warns on card charges

A huge number of complaints over common transactions has Australia's consumer watchdog warning businesses big and small to bide by the laws or risk a fine.

The Guardian - AU

ACCC boss still ‘very concerned’ about supermarket pricing practices

Gina Cass-Gottlieb says tougher regulations may be needed to deal with complaints raised by shoppers and suppliers

Cleaning companies accused of cartel price fixing

Two cleaning companies are facing legal action over alleged cartel behaviour, as one denies all accusations and vows to take the fight to court.

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Webjet sued for misleading buyers on prices, bookings

Webjet no longer advertises minimum flight prices without compulsory booking fees after the consumer watchdog dragged it to court over the practice.

Mail order firm 'misled customers about winning prizes'

Elderly and vulnerable people are among customers duped by a mail order firm into believing they had won jewellery, cash and iPads, the consumer watchdog says.

Optus regrets 'unacceptable' conduct alleged by ACCC

Australia's second-largest telco says it failed to meet expectations after the consumer watchdog alleged "unconscionable conduct" against vulnerable customers.

More pain at the petrol pump as oil prices spike

Conflict in the Middle East is having a flow-on effect for Australian fuel prices but petrol stations have been cautioned not to take motorists for a ride.

Energy giant fined $14 million for misleading prices

EnergyAustralia has been heavily fined for making false, misleading or deceptive statements that may have prevented consumers from getting the best deal.

The ACCC Is Taking Woolies & Coles To Court Over Price Gouging Allegations

Down, down, the supermarket giants are going down.

The Guardian - AU

AFL stars walk Brownlow medal red carpet – as it happened

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