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The Latest Breaking News from Gina CassGottlieb

Plugged in: watchdogs weigh up laws for uncertain times

Australian consumers are facing 'volatile' conditions, a regulator has warned, and may need stronger protections against harm.

AAP

Meet the federal public sector's most influential people

Part 1: the public servants who are steering the ship.

The Canberra Times

Amazon could pay viewers back for 'unfair' ad changes

Amazon could be forced to repay Prime subscribers following a lawsuit brought by the consumer watchdog alleging it used unfair contract terms to introduce ads.

AAP

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Burger joint accused of 'misleading' green promotion

AAP

Woolworths denies deception, blames inflation for hikes

Inflation and supplier negotiations drove prices higher, not a desire to mislead consumers with short-term hikes, Australia's biggest supermarket says.

AAP

Oil exec handed largest ever fine over contract rigging

A court has fined an oil company $5 million and its chairman $1 million for cartel conduct in a case brought by the competition watchdog.

AAP

Fuel companies warned to give Aussies fair go at bowser

To address fuel availability issues at service stations, companies will be allowed to co-ordinate with each other on supply but not prices.

AAP

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Chris Bowen declares rush on jerry cans ‘un-Australian’ as he urges end to panic buying of petrol

Energy minister says country’s fuel supply has yet to be affected by war after meeting with suppliers and retailers

The Guardian - AU

Dodgy online items in consumer watchdog's crosshairs

Forcing giant online marketplaces like Temu and Shein to protect consumers from unsafe products is one of this year's key focuses for the consumer watchdog.

AAP

Consumer watchdog concerned by rise of per-item prices at Australian supermarkets

Gina Cass-Gottlieb says one of the regulator’s main priorities is to ensure price claims are ‘clear and truthful’

The Guardian - AU

Microsoft facing huge lawsuit involving millions of citizens over unfair software pricing - here's what we know

Australian watchdog accuses Microsoft of not offering users the option of cheaper plans.

TechRadar

Microsoft sued for allegedly misleading millions of Australians with its AI pricing

Tech giant faces hefty fines from consumer watchdog for allegedly trying to convince customers to pay more than needed for their Microsoft 365 subscription

The Guardian - AU

'Slam dunk': Microsoft sued for misleading Aussie users

Microsoft might have misled millions of Australian customers when it sent emails about higher fees for its flagship AI assistant.

AAP

AI deployed to flush out business conspiracies

Companies teaming up when bidding for more than $42 billion worth of public work have been warned as the consumer watchdog sets AI on collusive behaviour.

AAP

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AAP

Good Guys in bad books for dodgy promotions

One of Australia's largest electronics suppliers has been ordered to pay $13.5 million in fines after millions of texts were sent with misleading information.

AAP

Veggie suppliers accused of fixing supermarket prices

An alleged vegetable cartel has been exposed, accused of fixing prices in Aldi, which one expert says could lead to greater transparency and lower prices.

AAP

Google cops $55m fine for search engine deals on phones

Google engaged in anti-competitive behaviour when it asked telcos to install only its search engine on phones, Australia's competition watchdog says.

AAP

Bumpy ride for Webjet after $9m false advertising fine

Online travel agency Webjet has been ordered to pay $9 million in penalties for misleading customers about the price of flights and booking confirmations.

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AAP

Health insurer fined for rejecting partial procedures

A private health giant admits to knocking back thousands of claims it should have covered, lumping customers with huge hospital fees.

The Guardian - AU

Australian consumer watchdog takes gas company to court alleging it misled consumers over renewables claim

The ACCC says it launched investigation into Australian Gas Networks after complaints from consumers and conservation advocates

AAP

Greenwashing lawsuit to test 'overstated' gas claims

Claims about the future of renewable gas will be tested in Federal Court after the competition regulator launched its biggest greenwashing lawsuit to date.

AAP

Call for laws to stop harm to consumers, firms online

Australian consumers and businesses are being harmed by the behaviour of tech giants in ways that cannot be addressed with current laws, a report has found.

AAP

'Rust-proof' utes under spotlight amid false ad claims

More than 5000 complaints about LDV utes and vans being affected by rust were received by the time ads showing them on beaches were pulled, a lawsuit alleges.

AAP

Customers tapping mad as watchdog warns on card charges

A huge number of complaints over common transactions has Australia's consumer watchdog warning businesses big and small to bide by the laws or risk a fine.

The Guardian - AU

ACCC boss still ‘very concerned’ about supermarket pricing practices

Gina Cass-Gottlieb says tougher regulations may be needed to deal with complaints raised by shoppers and suppliers

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