Should you cancel your flight due to the Iran conflict? Here’s what Australian travellers need to know One expert warns some airfares can’t be refunded unless the airline itself decides it won’t fly The Guardian - AU · Mar 2
Has Coles been caught with its pants ‘down down’ over its prices promotion? If the supermarket is found to have deliberately misled with the jingle that ‘sticks in one’s ears’, there will be sector-wide implications The Guardian - AU · Feb 27
Woolworths reports 16% jump in profits as ACCC prepares legal action over ‘illusory’ discounts Earnings report released on Wednesday shows supermarket made $859m net profit in past six months as higher prices hit shoppers The Guardian - AU · Feb 25
Up up prices gave shoppers bang for buck, court told A supermarket giant is defending claims it misled customers with its "down down" campaign, saying it offered value for money. AAP · Feb 20
Did Coles Mislead Us With Its ‘Down Down’ Deals? What The ACCC Trial Means For Shoppers The ACCC has taken Coles to court over claims its “Down Down” discounts were misleading. Here’s what this actually means for shoppers. Pedestrian.tv · Feb 19
Dodgy online items in consumer watchdog's crosshairs Forcing giant online marketplaces like Temu and Shein to protect consumers from unsafe products is one of this year's key focuses for the consumer watchdog. AAP · Feb 18
Coles tells court its Down Down promotions were ‘fair dinkum’ and did not mislead shoppers Supermarket defends pricing practices after ACCC labels discounts ‘utterly misleading’ in federal court case The Guardian - AU · Feb 17
Supermarket giant Coles planned to deceive customers with ‘utterly misleading’ discounts, court hears Regulator claims Down Down promotions created ‘illusory’ discounts The Independent UK · Feb 16
Coles accused of ‘utterly misleading’ discounts as major court case kicks off Coles has appeared before the Federal Court in Melbourne, as hearings for a high-stakes case launched against the supermarket by Australia’s consumer watchdog officially begin. The Conversation · Feb 16
Coles offered ‘utterly misleading’ discounts, consumer watchdog argues in federal court case ACCC alleges the supermarket breached the law by offering ‘illusory’ discounts on many products The Guardian - AU · Feb 16
Coles points finger at suppliers for price changes Australia's consumer watchdog has accused Coles of artificially increasing prices to create discounts, while the supermarket giant blames supplier cost hikes. AAP · Feb 16
BoM warns of ‘classic fire spike day’ for Victoria – as it happened This blog is now closed The Guardian - AU · Feb 15
Ads I see online unashamedly lie. Doesn’t Australian consumer law require advertisers not to mislead us? Advertising shown in Australia cannot be false or misleading, writes policy expert Kat George. But false claims on the internet are vast and regenerative The Guardian - AU · Jan 27
Bunnings accused of ‘greenwashing’ timber amid concerns about supplier’s illegal logging The Wilderness Society lodges complaint with consumer watchdog over hardware and garden chain’s sale of timber sourced from NSW Forestry Corporation The Guardian - AU · Jan 26
The Guardian - AU · Jan 23 The capsicum paradox: new Australian supermarket pricing a ‘massive transparency fail’ for customers Exclusive: Comparison of online ‘per each’ price of 15 fruits and vegetables against price per kilogram found ‘completely arbitrary’ price variations
The Guardian - AU · Jan 18 New Australian carbon credit scheme for solar and EVs accused of potentially misleading customers Climate campaigners have complained to the ACCC about Aetium, saying the company failed a key global standard designed to incentivise carbon reduction
The Guardian - AU · Jan 15 Person taken to hospital after ingesting hand sanitiser supplied by Australia’s largest privately owned hotel chain The ACCC recalls Dr Schwartz Hand Sanitiser after it was identified as containing a high concentration of methanol
The Conversation · Dec 25, 2025 Too sick to attend, too bad: why the live music ticketing market is broken I recently had an urgent surgery to have a malignant growth removed. Unfortunately, this meant I was too immobile to attend the Melbourne event of the annual hard rock festival Good Things, this year headlined by the greatest band of all time, Tool.
The Conversation · Dec 16, 2025 Supermarket price gouging will be banned from July. Will consumers actually end up better off? This week, the federal government announced a ban on supermarket price gouging, aiming to get “a fairer go for families in their weekly shop”.
AAP · Dec 16, 2025 Meal kit services sued over alleged subscription traps The competition watchdog has taken meal delivery services HelloFresh and Youfoodz to court for misleading consumers with subscriptions.
AAP · Dec 11, 2025 Unchecked port profits risk entrenching cost-of-living Australian consumers and businesses could face escalating prices from stevedores making huge profits charging record prices to freight and shipping operators.
AAP · Dec 9, 2025 CommBank cops record fine over data right breaches Australia's biggest company has paid a record fine for breaches of data sharing rules, after it failed to enable sharing for certain account types.
The Guardian - AU · Nov 26, 2025 Online ‘ghost stores’ capitalising on Christmas and Black Friday sales to lure shoppers, ACCC warns Consumers advised to be sceptical about sales season discounts as AI makes it even harder to detect scams
The Guardian - AU · Nov 19, 2025 Multiple children’s toys failed Choice’s button battery safety tests – so how can you make sure what you’re buying is safe? Seventeen out of 24 children’s toys from online retailers failed button battery safety tests, according to Choice – but there are ways to check whether toys at home are safe
The Guardian - AU · Nov 18, 2025 Sand play products now ‘high risk’ and need to be tested before coming into Australia, border force says Suppliers would not have previously been obliged to test the products at any point in the supply chain, ABF confirmed