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The Latest Breaking News from ACCC

As Black Friday sales kick off, these are the dodgy sales tactics to look out for

Once again, the annual shopping extravaganza known as “Black Friday” is nearly upon us, this year falling on November 28. But the sales are already well underway.

The Conversation

Wiggles given bad wrap by watchdog over headband safety

The Wiggles admit they breached consumer law with their Emma Bow headbands that didn't have button battery safety warnings.

AAP

I often shop online. Is there anything I can do about dodgy couriers?

When a product isn’t delivered within a reasonable timeframe, it’s up to the retailer to provide a solution, writes Australian policy expert Kat George

The Guardian - AU

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Microsoft apologizes to 2.7 million misled users for hiding subscription options after price hikes — and for broken refund links

Microsoft tried to make amends with 2.7 million users for forcing them into getting a more expensive M365 subscription plan bundled with Copilot AI, but only ended up making things worse.

Windows Central

Microsoft apologizes to 365 users over confusing software tiers

Microsoft says it “could have been clearer” about the option to retain Classic plans amid price hikes.

TechRadar

Spot the difference: parents warned that fake Labubu dolls could contain lead and pose choking risk

Australian consumer watchdog’s safety warning says counterfeit dolls – called Lafufus – can have wrong number of teeth and ears that are too wide

The Guardian - AU

Australians have been promised three free hours of solar power a day. Here’s what you need to know

Customers won’t need solar panels to benefit from the scheme – but will need a smart meter

The Guardian - AU

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Collect 'em all: call for widespread battery recycling

Australia's voluntary battery recycling scheme will be allowed to continue but with limited uptake, the public could benefit if more devices were collected.

AAP

Australian wholesale electricity prices are falling. So when will power bills stop rising?

The cost of generating power is definitely getting cheaper but the savings may take time to flow through

The Guardian - AU

Australian watchdog sues Microsoft for misleading 2.7 million M365 users — deliberately hiding a cheaper Classic subscription plan without Copilot

The ACCC is suing Microsoft for allegedly misleading users by not revealing a lower-cost Microsoft 365 alternative without Copilot.

Windows Central

Microsoft facing huge lawsuit involving millions of citizens over unfair software pricing - here's what we know

Australian watchdog accuses Microsoft of not offering users the option of cheaper plans.

TechRadar

Microsoft Sued: Australia Claims 2.7 Million Customers Misled By AI Price Hike

Australia's competition watchdog has sued Microsoft, alleging the company misled 2.7 million customers with hidden AI-related price hikes in its Microsoft 365 subscriptions

International Business Times UK

Microsoft Under Fire In Australia After Watchdog Says Tech Giant Misled 2.7 Million Users Into Paying Higher Fees After AI Copilot Integration

Australia's competition watchdog has taken Microsoft Corp. (NASDAQ:MSFT) to court, alleging the company misled millions of customers into paying more for its Microsoft 365 subscriptions after bundling them with its artificial intelligence tool, Copilot.

Benzinga

Microsoft sued for allegedly misleading millions of Australians with its AI pricing

Tech giant faces hefty fines from consumer watchdog for allegedly trying to convince customers to pay more than needed for their Microsoft 365 subscription

The Guardian - AU

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AAP

'Slam dunk': Microsoft sued for misleading Aussie users

Microsoft might have misled millions of Australian customers when it sent emails about higher fees for its flagship AI assistant.

The Conversation

AI is using your data to set personalised prices online. It could seriously backfire

You check prices online for a flight to Melbourne today. It’s $300. You leave your browser open. Two hours later, it’s $320. Half a day later, $280. Welcome to the world of algorithmic pricing, where technology tries to figure out what price you’re willing to pay.

The Guardian - AU

Top Bupa staff awarded $14m in bonuses despite insurer admitting to misleading thousands of Australians

Exclusive: Mandatory company disclosures show one bonus amounted to $2.5m, more than double their annual salary

The Guardian - AU

A new soft plastics recycling scheme is replacing Australia’s failed REDcycle. Will it mean consumers have to pay more?

A consortium of manufacturers aims to fund the sorting and processing of soft plastics for reuse – but critics say it will pass costs on to consumers

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AAP

AI deployed to flush out business conspiracies

Companies teaming up when bidding for more than $42 billion worth of public work have been warned as the consumer watchdog sets AI on collusive behaviour.

Benzinga

Australian Market Struggles With Closing Top Deals

Australia’s inability to close top MA deals is becoming a growing frustration. The collapse of Abu Dhabi National Oil Company’s (ADNOC) $18.7 billion takeover bid for Santos (OTCPK: SSLZY) (the nation’s biggest supplier of natural gas) earlier this month is just the latest example. Valuation disputes, regulatory hurdles, and unexpected…

Pedestrian.tv

Chloe Baradinsky Rejects New Claims Of Discounted Afghanistan Trip

Chloe Baradinsky is facing another wave of scrutiny after new claims reignited controversy around her travels in Afghanistan.

AAP

Good Guys in bad books for dodgy promotions

One of Australia's largest electronics suppliers has been ordered to pay $13.5 million in fines after millions of texts were sent with misleading information.

The Guardian - AU

I don’t want to pay a card fee but the business won’t accept cash instead. Is this legal?

Australian businesses do not have to offer a cost-free way of paying, policy professional Kat George writes. But it’s a good time to make your voice heard on this issue

AAP

Deaf, non-verbal man among 'inexcusable' Optus targets

Optus is hoping a court will approve a $100 million fine after it engaged in "unacceptable" sales tactics affecting Indigenous and disabled customers.

AAP

Veggie suppliers accused of fixing supermarket prices

An alleged vegetable cartel has been exposed, accused of fixing prices in Aldi, which one expert says could lead to greater transparency and lower prices.

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