The Latest Breaking News from JD Power

Roughly half of drivers prefer not to use their cars built-in infotainment systems, according to the latest customer satisfaction survey from J.D. Power.

Car owners are not impressed with a lot of the tech stuff in their vehicles, a new study finds.

All the major EV manufacturers that have a presence in the United States have ranked very poorly in J.D. Power’s Initial Quality Study 2023, which analyzes what problems arise in the early ownership period of a new vehicle.

The number of new-car shoppers considering purchasing an electric vehicle has increased slightly from last year, with 26 percent of shoppers saying they are “very likely” to consider getting an EV as their next car, up from 24 percent in 2022.

A travel website identified the airlines Americans have vowed to avoid the most.

Thanks to a boost from the government, leasing — not buying — is becoming the most affordable way to get your hands on an electric vehicle

In a nondescript office park in San Jose, California, ChargePoint Holdings Inc. runs a torture lab of sorts. It’s here that the operator of the U.S.’s largest network of electric vehicle chargers subjects its products to extreme temperatures and rain, and puts them through simulated dust storms and earthquakes. Pulley…

According to a recent report, automakers that rely on direct sales have stripped potential profits from traditional franchised dealerships in California.

Researchers at J.D. Power found that airline passenger satisfaction has been on a serious decline.