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Kiplinger
Kiplinger
Business
Charlotte Gorbold

Hotels That Give the Best Value for Your Money, as Rated by Guests

JD Power Hilton Luxury
Wide shot of woman standing in luxury hotel suite looking at view with curtains blowing in wind.

Hotel prices in the U.S. are rising — guests paid an average daily rate of $158.45 in May 2024. That’s the second-highest month ever, behind $159.01 in October 2023. And new research suggests that as prices rise, customers say the best hotels for value for money aren’t those that provide no-frills accommodation, but the luxury brands that are big on service and cost a small fortune to stay in.

The 2024 North America Hotel Guest Satisfaction Index Study from J.D. Power surveyed 39,468 hotel guests for stays between May 2023 and May 2024, measuring their overall satisfaction based on the hotel’s performance in six factors: communications and connectivity; food and beverage; guest room; hotel facility; staff service; and value for price.

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