The Latest Breaking News from JD Power

Hyundai Motor Group led the satisfaction rankings, while Tesla fared poorly despite being among the highest ranked in the JD Power APEAL study.

The next time your car breaks down, expect to fork over more money — and wait longer — for repairs.

Thanks to a boost from the government, leasing — not buying — is becoming the most affordable way to get your hands on an electric vehicle

In a nondescript office park in San Jose, California, ChargePoint Holdings Inc. runs a torture lab of sorts. It’s here that the operator of the U.S.’s largest network of electric vehicle chargers subjects its products to extreme temperatures and rain, and puts them through simulated dust storms and earthquakes. Pulley…

According to a recent report, automakers that rely on direct sales have stripped potential profits from traditional franchised dealerships in California.

The annual study saw almost 8,000 air passengers weigh in on the best and worst North American airlines.

J.D. Power's annual survey finds rising ire at high prices.

Based on what we've seen, neither startups nor established automakers have such an edge in the EV space that it would preempt the other from success.

A solid user experience will keep consumers around after a hit show’s halo effect fades