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US Car Ownership Satisfaction Declines, Tesla Underperforms: JD Power Study

JD Power Tesla Inc. United States BMW Porsche

Ownership satisfaction among US vehicle buyers has declined for consecutive years, according to the 2023 JD Power US Automotive Performance, Execution, and Layout (APEAL) study. The findings state that the overall satisfaction score among buyers is 845, on a 1000-point scale, decreasing by two points from 2022 and three points from 2021.

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