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The Latest Breaking News from JD Power

Choosing the right mortgage lender when buying a house is one of the biggest financial decisions you'll make. We're here to help.

Fortune

Plug-In Hybrids Are Here. But Buyers Aren't Yet Convinced

Buyers think PHEVs don’t have enough electric range and cost too much. Most would get a regular hybrid or a full EV.

InsideEVs

Plug-In Hybrids Are Not The Solution You Think They Are

New research from J.D. Power shows why—despite a lot of hype—PHEVs still aren't taking off. We explain why they likely aren't the best option for most people.

InsideEVs

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The New Car Market Is 'Stuck' Because Buyers Can't Afford Them

Electrified vehicles had a pretty strong sales month in August, but the whole car market is slowing "unless consumers get some relief."

InsideEVs

EV Adoption Is Up. It's Just Moving Slower Than Expected

Automakers are betting big on plug-in hybrids, but those may end a passing fad compared to the long-term all-electric goal.

InsideEVs

Drivers Find New Car Tech 'Annoying,' Study Finds. Yes, Again

Car buyers don't see value in passenger screens or facial recognition, according to a J.D. Power survey.

InsideEVs

Medicare Advantage Plans Get High Marks from Customers

Regional Medicare Advantage plans score higher than national alternatives on customer satisfaction, according to a new study.

Kiplinger

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People still seem to love the Apple Card, but the shine has worn off for me

The Apple Card has won the J.D. Power award for Best Co-Branded Credit Card for Customer Satisfaction with No Annual Fee.

iMore

DC Fast Charging Is Getting Better. But Level 2 Is Getting Worse

A public charging study by JD Power shows consistent improvement in charging experience this year, but the results are more nuanced than they appear.

InsideEVs

People still hate their car's infotainment system but love CarPlay

A new survey from JD Power finds that consumers still prefer cars with CarPlay instead of automaker's infotainment systems.

iMore

Car Insurance Rates Are Rising. Should You Switch Providers?

If you have auto insurance, you’ve probably considered changing car insurance companies at some point. When is it a good idea, and when should you stay put?

Kiplinger

Tesla Was The Leader In New EV Owner Satisfaction. Not Anymore

A new J.D. Power survey shows that Tesla is being "surpassed" by other EV makers, and those cars rank higher than gas ones too.

InsideEVs

Hotels That Give the Best Value for Your Money, as Rated by Guests

New research reveals the best hotels in the U.S. for value for money according to hotel guests —and why they’re demanding more from their stay.

Kiplinger

'Very Scared': Sony-Honda Chief Warns Japan Of China's EV Dominance

Yasuhide Mizuno, the head of Sony-Honda’s EV joint venture Afeela, warns Japan "will always be followers" to China in the electric race unless things change.

InsideEVs

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InsideEVs

Almost Every BMW, Audi And Mercedes EV Is Leased

Because of a quirk of the federal tax credit, almost no one purchases a German luxury EV. For two brands, over 90% of new-car transactions are leases, not purchases.

InsideEVs

Trump Opposes EVs. His PAC May Get $45M From Elon Musk Every Month

Today on Critical Materials: Tesla CEO Elon Musk makes a huge donation commitment, EV tax credit is still confusing consumers, and used EV prices may stabilize.

InsideEVs

An EV Is Cheaper To Own Than A Gas Car, Unless You Live In These States

We look at how an electric vehicle may bring down your cost of vehicle ownership, plus China's Leapmotor rises and Stellantis needs new cars.

InsideEVs

Charging At Electrify America Is Improving

Electrify America is pouring money into making its fast chargers more reliable, and it’s working.

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InsideEVs

EVs Still Have More Quality Problems. Here's Why

J.D. Power's newest Initial Quality Study shows that EVs and PHEVs have more issues than ICE cars. It's not the powertrain that's causing problems.

InsideEVs

Here Are The Automaker EV Apps People Love And Hate Most

Tesla and Hyundai rule the charts, while Polestar and Subaru are at the bottom.

InsideEVs

Non-Tesla Public EV Chargers Are Getting Better As Superchargers Slip

J.D. Power’s latest E-Vision Intelligence Report shows the highest-ever quarter-over-quarter increases in satisfaction since 2021.

InsideEVs

EV Lease Prices Could Rise Due To Poor Resale Value: Study

Many new EV buyers may lease as a form of financial risk transference, but lessors are more aware of poor residual value and lease costs could rise.

Top News

US Sees Decrease In Planned EV Purchases, Study Reveals

Study by JD Power reveals decline in US EV purchase intent due to economic uncertainty and charging concerns, but interest remains strong among younger and...

InsideEVs

Tesla No Longer Accepts Fisker Ocean Trade-Ins

Today on Critical Materials: Tesla stops accepting Fiskers as trades, EV service is surprising to everyone, plus "daunting" tasks ahead for EV adoption.

InsideEVs

Home Charging Satisfaction Improves In The U.S., But Not Without Hiccups: Study

Public charging is important for the perception of EVs to improve, but EV owners end up using home chargers the most.

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