People tend to like their Medicare Advantage plans — until they don’t. Consider the case of Rose LaChapelle, who says the Medicare Advantage plan that was supposed to provide care for her 92-year-old mother has failed her now that she needs it most.
After getting COVID. LaChapelle’s mother, Vincentina Zarumba, was hospitalized with a severe bowel blockage. “Her health and her cognitive abilities declined after that,” LaChapelle, 69, of Sarasota, Fla., recalls.
