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The Latest Breaking News from British Gas

What to do if your British Gas smart meter is faulty or showing an abnormal reading

Frustrated customers have been speaking to The Mirror about their British Gas smart meter struggles with claims of them not working or showing large readings

Daily Mirror · Apr 10, 2022

British Gas customer claims 'faulty' smart meter can show up to £2,400 a day

Frustrated customers have been speaking to The Mirror about their British Gas meters not working, showing larger than usual readings, having to keep the heating off amid cold temperatures

Daily Mirror · Apr 10, 2022

British Gas customers claim 'something fishy is going on' with their smart meters

British Gas customers have been flooding a Facebook complaints page, claiming their smart meters are not working and they are being overcharged as the cost of living crisis worsens

Daily Mirror · Apr 9, 2022

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‘It’s a media war’: the UK’s top anti-oil campaigner fights on aged 80

In 50 years, Canvey Island’s George Whatley has won five victories against oil and gas firms trying to expand operations

The Guardian - UK · Apr 9, 2022

Five items in your kitchen pushing up your bills revealed - and how to cut costs

The Mirror spoke to British Gas smart energy expert Marc Robson to highlight five kitchen appliances that are guzzling your energy - and what you can do about them

Daily Mirror · Apr 8, 2022

British Gas customers can still claim up to £750 in financial support to help pay energy bills

Households struggling with gas or electricity debt may be eligible for between £250 and £750.

Daily Record · Apr 8, 2022

British Gas DOUBLES emergency cash support for prepayment meter energy customers

Energy giant British Gas is giving its pre-payment meter users an extra £5 to help with the cost of living crisis, taking the total to £10, but the money does still have to be paid back

Daily Mirror · Apr 8, 2022

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Shell launches £5m energy hardship fund for struggling households - how to apply

Shell Energy's move comes as the Ofgem price cap rocketed by 54% - almost £700 - on April 1.

Chronicle Live · Apr 7, 2022

Energy firm launches £5million hardship fund for struggling households - how to access it

It comes after the energy price cap surged by 54% from April 1

Wales Online · Apr 7, 2022

Major energy firm launches £5million hardship fund - see if you're eligible for help

Shell Energy has launched a hardship fund for struggling households, offering a £5million pot of cash to help customers due the cost of living crisis. It comes after the Ofgem price cap shot up by almost £700 last week

Daily Mirror · Apr 7, 2022

Help available for those struggling to pay energy bills

A guide for those who are in need of financial help during the energy crisis

Liverpool Echo · Apr 7, 2022

British Gas doubles emergency credit for those on pre-pay meters

Supplier to allow customers to use energy up to £10 over their pre-payment, after hike in energy prices

The Guardian - UK · Apr 6, 2022

Energy companies ranked by households for customer service after price cap rise

Where does your energy supplier place on the list?

Daily Record · Apr 6, 2022

Help is available pay your fuel bills - find out what you can claim here

From Government schemes to smaller charity grants, there;'s lots of support on offer if you fit the criteria for a helping hand

Chronicle Live · Apr 5, 2022

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Wales Online · Apr 4, 2022

Mum of triplets wins claim she was discriminated against by British Gas

She has won claims of sex discrimination and less favourable treatment

Edinburgh Live · Apr 2, 2022

Energy price rises will lead to 1 in 4 customers unable to afford bills by October

Charities have warned that over a million homes in the UK will be unable to pay for energy bills by October after the price cap has forced gas and electricity prices up by 54 per cent.

The Guardian - UK · Apr 1, 2022

Is it too late to submit a meter reading?

Websites of gas and electricity suppliers crashed as people rushed to input figures before price rises

Daily Mirror · Apr 1, 2022

Cost of living: Energy bill help is still available to lower rising costs

Energy bills are rising even further from today, with households facing increases of £700 on average, but the good news is that those really struggling to pay can apply for grants worth hundreds of pounds

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Edinburgh Live · Apr 1, 2022

Shell and Octopus Energy issue urgent advice to anyone who could not submit meter readings

Hundreds of people were stopped from submitting their meter readings yesterday as everyone was urged to log in their energy usage ahead of the new price cap that comes into force today.

Daily Mirror · Apr 1, 2022

What to do if you couldn't submit a meter reading yesterday

If you didn't manage to give your energy supplier a meter reading by the deadline yesterday, don't worry, as experts including MoneySavingExpert's Martin Lewis say power providers will still accept them today

The Independent UK · Apr 1, 2022

Energy firms give households more time to submit meter readings after sites crash

Eon gives households until 9 April while British Gas says people have ‘couple of day’ to provide figures

The Guardian - UK · Mar 31, 2022

‘Bleak Friday’: websites of UK energy suppliers crash in meter reading rush

Customers try to beat 54% price rise, as multiple hikes from council tax to VAT on pub food also come into effect

Manchester Evening News · Mar 31, 2022

Ofgem issues energy bill advice to customers as British Gas, EON, Scottish Power websites crash

Many energy customers may struggle to submit their meter readings on time due to a wide range of technical issues

Evening Standard · Mar 31, 2022

Energy firms blasted as websites crash in scramble to submit meter readings before bills soar on Friday

Customers have been advised to send in their readings ahead of a jump in energy prices on April 1

The Independent UK · Mar 31, 2022

Energy firms criticised as websites crash in rush to submit meter readings

Customers have been advised to send in their readings ahead of a jump in energy prices on Friday.

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