British Gas customers have been complaining of 'faulty' smart meters that display larger than normal readings - or no readings at all.
Frustrated customers have been speaking to The Mirror about their British Gas smart meter struggles with claims of them not working, showing large readings, and frustrations over not understanding the problem or being able to get it sorted quickly.
Jamie Watkinson-Harvey described British Gas smart meters as "simply not fit for purpose" and told The Mirror one meter even claimed he was using £2,400 per day.