Calls for tougher fines after latest Telstra scandal Australia's biggest telcos must be handed larger fine to stem a growing tide of failures by the likes of Telstra, a leading advocate says. The New Daily · Nov 24, 2022
Ninety per cent of small children unsafe while travelling in the family car, says Kidsafe group Too many children are unsafe in their family cars, new data shows, with around 90 per cent of car seats not installed correctly. ABC News · Nov 24, 2022
‘Just stop and think’: how to navigate Black Friday sales in a cost-of-living crisis There’s nothing wrong with shopping on sale but the false sense of scarcity Black Friday or Cyber Monday deals create can defeat the purpose The Guardian - AU · Nov 23, 2022
JB Hi-Fi, The Good Guys and Harvey Norman mislead consumers about warranties: Choice CHOICE has uncovered misleading conduct at JB Hi-Fi, Harvey Norman and The Good Guys ahead of Black Friday sales. The New Daily · Nov 22, 2022
Retailers’ extended warranties give no more cover than existing consumer rights, Choice says Consumer group found 91% of stores it investigated tried to sell extended warranties and claims 71% provided misleading information The Guardian - AU · Nov 22, 2022
Airline flight delays and cancellations persist close to record levels as travel demand surges An industry-wide crisis of flight delays and cancellations continues to sweep Australian aviation, with concerns about what the peak summer travel season will look like. ABC News · Nov 21, 2022
Airlines extend expiry dates as travellers struggle to redeem billions in flight credits Travel plans disrupted by the pandemic have left Australians with more than one billion dollars of flight credits. But there is growing evidence that the system is too hard to use, with travellers forced to forfeit thousands of dollars in unused credits. ABC News · Nov 20, 2022
Big tech still using anti-competitive techniques that are now banned big foreign markets Big tech is still slugging Australian consumers with competitive behaviours that have been banned in the US and EU, consumer advocates say The New Daily · Nov 16, 2022
Regulator clears Aust Post stamp hike The competition regulator has cleared Australia Post's plan to hike the cost of sending letters and packages and take the price of a stamp to $1.20. AAP · Nov 11, 2022
Consumer compo, $3m fine for dodgy claims Those who wrongly thought their health fund would cover a teledentistry's teeth straightening product will be allowed to seek compensation after a court ruling. AAP · Nov 11, 2022
Australia’s consumer watchdog calls for new laws to stop scams and rein in anti-competitive behaviour online ACCC report says digital platforms expose users and businesses to ‘harms’ as it pushes for overhaul The Guardian - AU · Nov 10, 2022
Competition watchdog examining energy market interventions including possible price caps War-induced price shocks being felt by households and businesses require government to step in, Treasury says The Guardian - AU · Nov 10, 2022
Tanya Plibersek to announce $12m for crackdown on shonky water trading practices ACCC to oversee reform of water market which emerged after Murray-Darling Basin changes meant water allocations could be traded The Guardian - AU · Nov 10, 2022
‘Appalled’: ACCC deputy calls for review into corporate data handling as scam reports surge Australians should think twice before handing their personal data over to companies, the ACCC deputy chair says. The New Daily · Nov 8, 2022
The New Daily · Nov 8, 2022 Scammers ‘relentlessly targeting Australians’: How to protect yourself The ACC's Scamwatch has revealed scammers are "relentlessly targeting Australians". here's what to look out for.
The Guardian - AU · Nov 8, 2022 Treasury backs intervention in Australian energy market to ‘quickly’ reduce prices ‘War-driven price shocks’ signal possible need for government intervention to address energy costs, Treasury secretary says
ABC News · Nov 8, 2022 NT Police issue cybercrime warning after two businesses handover more than $1 million to scammers Police are warning Northern Territory businesses to be alert for online scams after "numerous" incidents of cybercrime targeting real estate and building companies.
The New Daily · Nov 7, 2022 Ransom warning for exposed Medibank customers as insurer reveals grim hack details Australians are being warned to brace for personal ransom emails and texts after private health insurer Medibank revealed millions are hit.
ABC News · Nov 7, 2022 Australians lost almost half a billion dollars to scammers in nine months — and that's only what we know about Between January and September this year, Australians lost $424.8 million to scammers. But those figures are likely only the tip of the iceberg, with just 13 per cent of victims reporting crimes to Scamwatch.
The Guardian - AU · Nov 6, 2022 Australian farmers are being treated like mushrooms when it comes to fertiliser pricing Farmers are being taken for mugs because there is no published price for one of the biggest inputs to farming
AAP · Nov 2, 2022 ACCC pushes for tougher gas regulations The government and the consumer watchdog are assessing several options to rein in soaring gas prices, including a mandatory code for gas retailers.
AAP · Nov 2, 2022 Childcare cost inquiry details unveiled The terms of reference for a consumer watchdog inquiry into the childcare system have been revealed.
The Guardian - AU · Oct 26, 2022 Threaten Australian gas companies with export limits to rein in domestic prices, former ACCC boss says Exclusive: Rod Sims argues federal government needs to be tougher, stating ‘it just needs the threat and I think they will act’
The Guardian - AU · Oct 26, 2022 Federal budget: Jim Chalmers flags intervention in energy market as prices surge ACCC to review gas industry as Labor’s budget forecasts point to a 56% rise in power prices over the next two years
The Guardian - AU · Oct 24, 2022 Fitbit taken to court by ACCC for allegedly misleading customers on refunds and replacements Google-owned company accused of misleading consumers about their rights under Australian law