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The New Daily
The New Daily
Matthew Elmas

JB Hi-Fi, The Good Guys and Harvey Norman mislead consumers about warranties: Choice

Choice Harvey Norman Good Guys ACCC Black Friday JB HiFi
Choice editor Marg Rafferty says major retailers are misleading customers about their rights. Photo: CHOICE

Retailers JB Hi-Fi, The Good Guys and Harvey Norman are misleading shoppers about their consumer rights ahead of Black Friday, an investigation by consumer group Choice has found.

With the biggest weekend on the retail calendar just around the corner, Choice mystery shoppers went to Australia’s largest appliance and electronics retailers, and uncovered dodgy behaviour at their stores.

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