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The Latest Breaking News from Erin Turner

Appliances were once built to last - now they’re built to break. How do we fix it?

Calls echo Productivity Commission report that says mandatory labelling would facilitate repairs and help consumers make better decisions

The Guardian - AU

Energy Australia is in court accused of greenwashing. What is the case about and why is it significant?

Energy Australia is in court accused of greenwashing. What is the case about and why is it significant?

Climate group alleges energy giant misled 400,000 customers about ‘Go Neutral’ product, arguing that carbon offsets don’t actually remove emissions

The Guardian - AU

Meta and Shopify urged to act as scale of ‘ghost stores’ preying on Australian online shoppers revealed

Meta and Shopify urged to act as scale of ‘ghost stores’ preying on Australian online shoppers revealed

Exclusive: Consumer advocates call for crackdown on ‘fraudulent players’ as Guardian Australia finds scores of sites masquerading as local businesses

The Guardian - AU

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Call for child protections as most gamers manipulated

Most Australian gamers have come up against manipulative or exploitative tactics that expose children to gambling and fall into a regulation blind spot.

‘Ghost stores’: the online retailers promoting closing-down sales for physical shops that don’t exist

Australia’s consumer watchdog says it is investigating complaints of social media ads purporting to be from local boutiques

The Guardian - AU

Albanese government must ban dynamic pricing and prosecute scalpers, local ticketing agency says

Humanitix co-chief executive calls for ‘proper prosecution’ for people and online sites that buy tickets for the sole purpose of reselling them at huge markups

The Guardian - AU

Coles and Woolworths are in hot water with the regulator. What happens now?

If ‘was/is’ pricing was the thought bubble of people in marketing, a lawyer says, the supermarket duo might be in for some trouble

The Guardian - AU

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'Significant' number of rentals fail mandated standards

'Significant' number of rentals fail mandated standards

People posing as potential tenants in an undercover operation found a significant proportion of rental homes are failing to meet mandatory minimum standards.

ACCC to compel companies to back up environmental claims with evidence

ACCC to compel companies to back up environmental claims with evidence

Australia’s competition watchdog publishes draft guidelines in a bid to stamp out greenwashing

The Guardian - AU

What is a 'subscription trap' and how can Australians avoid it?

What is a 'subscription trap' and how can Australians avoid it?

More Australians are getting "trapped" in a subscription service for everything from streamers to pet food and clothing. Here's why.

Why corporate regulators such as ASIC and the ACCC are taking greenwashing more seriously

Why corporate regulators such as ASIC and the ACCC are taking greenwashing more seriously

Most 'eco-friendly' claims have little evidence to back them up. These experts want more done to clamp down on the dodgy ones and highlight the good ones.

Renters and families to be hit hardest by new gas price rises, advocates warn

Renters and families to be hit hardest by new gas price rises, advocates warn

Consumer Policy Research Centre survey reveals 11% of Victorians asked for payment assistance from energy provider

The Guardian - AU

'I loved being active until life-saving cancer operation ripped that way from me'

'I loved being active until life-saving cancer operation ripped that way from me'

Erin Turner now hikes 9 miles a day and is re-learning how to trek - something she once loved doing

Student learning to walk again after small lump on her leg turned out to be cancer

Student learning to walk again after small lump on her leg turned out to be cancer

Erin Turner, 26, from Stirling, Scotland, is encouraging other cancer patients to take up exercise as she rebuilds her strength

The Independent UK

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The South Australian Greens wants to mandate use of expiry dates for electronic devices

The South Australian Greens plan to introduce legislation that would require tech companies to brand their products with a minimum life expectancy.

Big tech still using anti-competitive techniques that are now banned big foreign markets

Big tech is still slugging Australian consumers with competitive behaviours that have been banned in the US and EU, consumer advocates say

Electric vehicle named car of the year

An electric vehicle has claimed Carsales' car of the year title for the second year running, with one judge saying it could prove a point to naysayers.

The Guardian - AU

Energy bill concessions: am I eligible for relief and how do I apply?

After research found many Australians may be missing out on cost-of-living help, here’s a guide on what’s available in each state

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The Guardian - AU

Hundreds of thousands may be missing out on energy bill concessions worth up to $372 a year

New report finds ACT has biggest shortfall in rebate claims, while research centre says concession system is far too complex to navigate

Ticketek attracting complaints for delayed concert refunds after COVID cancellations

Ticketek is attracting a multitude of complaints about large delays in refunds, after several large artists cancelled their concerts.

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