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ABC News
ABC News
Business
business reporter Samuel Yang

Airlines extend expiry dates as travellers struggle to redeem billions in flight credits

After nearly three years of COVID-induced travel disruptions, Yunzhou Li can finally embark on her study trip to Paris. But now she's got a problem.

"I was really glad to see that they now have flights to Paris next year," the Virgin Australia customer told the ABC.

"I went through the whole process. The final step didn't allow me to use the credit, which was really frustrating.

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